Care Home Receptionist - Welcoming Admin & IT Support

Sanctuary Group; Stourport-on-Severn; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Parental leave

Training

Flexible working

Inclusive culture

Discounts

Uniform provided

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Job summary

Qualifications

• Experience in a customer service setting.
• Confident using IT systems including Word, Excel and Outlook.
• Warm and approachable with strong people skills.

Responsibilities

• Welcome residents, relatives and visitors with warmth and professionalism
• Support customers by answering queries and offering clear, helpful information
• Carry out a range of administrative tasks to keep the home running smoothly
• Use your IT skills to manage emails, records and documents confidently
• Work closely with colleagues to create a friendly, supportive front of house experience
• Experience in a customer service setting
• Confident using IT systems including Word, Excel and Outlook
• Warm and approachable with strong people skills
• Organised and able to manage a variety of tasks calmly and efficiently
• Caring, enthusiastic and self-motivated with a desire to make a positive difference

Skills

Customer service experience

IT skills (Word, Excel, Outlook)

Organised and multi-task

Strong people skills

Excellent communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description