Warm Front Desk Receptionist | Care Home, 4 days/wk

Hallmark Care Homes; Lickey End; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Joining bonus

Enhanced bank holiday pay

Refer a Friend Scheme

Westfield Cash back plan

Induction and professional training

Free uniform

Free Blue Light Card

Job summary

Hallmark Luxury Care Homes is seeking a friendly, professional Receptionist to be the first point of contact for residents, families, and visitors. You will help maintain a welcoming atmosphere, assist with administrative tasks, and support the care team in delivering outstanding service.

The role operates 8:00am–6:30pm, four days a week with alternate weekend work, and offers training, career development, and benefits. Join a team that values kindness and high standards of care.

Qualifications

• Compassionate and empathetic with a genuine interest in caring for others.
• Excellent communicator able to engage with residents, families and colleagues.
• Team player who contributes positively to the work environment.
• Willing to undertake training and development opportunities to enhance skills.
• Experienced in reception and front-of-house service.

Responsibilities

• Welcoming presence: greet visitors and present a friendly, professional image at the home.
• Administrative support: assist the Business Administrator and support the Customer Relationship Manager with enquiries and tours.
• Mail management: ensure post is delivered promptly and outgoing mail is prepared daily.
• Training coordination: help organise training within the home and promote development opportunities.

Skills

Compassionate

Excellent communication

Team player

Willing to train

Job description

Hallmark Luxury Care Homes is seeking a friendly, professional Receptionist to be the first point of contact for residents, families, and visitors. You will help maintain a welcoming atmosphere, assist with administrative tasks, and support the care team in delivering outstanding service.

The role operates 8:00am–6:30pm, four days a week with alternate weekend work, and offers training, career development, and benefits. Join a team that values kindness and high standards of care.