Warm Front Desk Coordinator for Care Home

Avery Healthcare Group; Knowle; On-site; GBP 12,000 - 18,000; Part time

Job summary

Avery Healthcare Group in Solihull is seeking a warm Receptionist - Bank at Birchmere Mews Care Home to provide professional reception and administrative support on site.

In this role you will greet residents and visitors, answer calls, manage inquiries, and help maintain orderly records and reception areas.

A DBS check and proof of eligibility to work in the UK are required. The position offers a supportive environment and opportunities to develop within Avery’s award-winning care team.

Qualifications

• Excellent communication skills, verbal and written.
• Confident using computers and standard software.
• Positive, friendly and welcoming attitude.
• Experience handling client complaints and problem solving.

Responsibilities

• Answering the telephone and enquiries at reception, redirecting calls as needed.
• Carrying out reception-related administration and updating databases.
• Keeping the reception area tidy and coordinating with Housekeeping.

Skills

Communication

Computer skills

Customer-friendly

Problem solving

Job description

Avery Healthcare Group in Solihull is seeking a warm Receptionist - Bank at Birchmere Mews Care Home to provide professional reception and administrative support on site.

In this role you will greet residents and visitors, answer calls, manage inquiries, and help maintain orderly records and reception areas.

A DBS check and proof of eligibility to work in the UK are required. The position offers a supportive environment and opportunities to develop within Avery’s award-winning care team.