Front Desk Receptionist - Warm, Caring Care Home

Avery Healthcare Group; Rugeley; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

DBS check funded

Job summary

Avery Healthcare Group in the UK is seeking a warm, enthusiastic Receptionist for Horse Fair Care Home in Rugeley. You will be the first point of contact, delivering professional, high-quality customer service to residents, families, and staff.

The role includes handling phone inquiries, managing reception-related administration, and coordinating with housekeeping to keep the reception area tidy. A DBS check and eligibility to work in the UK are required.

Qualifications

• Excellent communication skills, both verbal and written.
• Positive, friendly and welcoming attitude.
• Experience handling client complaints or difficult inquiries.

Responsibilities

• Answer telephone calls and reception enquiries, directing to staff and recording messages.
• Complete reception-related admin, maintain databases, provide admin support.
• Keep reception area tidy and coordinate with Housekeeping to maintain standards.

Skills

Communication skills

Friendly attitude

Problem-solving

Job description

Avery Healthcare Group in the UK is seeking a warm, enthusiastic Receptionist for Horse Fair Care Home in Rugeley. You will be the first point of contact, delivering professional, high-quality customer service to residents, families, and staff.

The role includes handling phone inquiries, managing reception-related administration, and coordinating with housekeeping to keep the reception area tidy. A DBS check and eligibility to work in the UK are required.