Warehouse Team Leader Nights

CTR Select; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

CTR Select is recruiting an experienced Night Shift Warehouse Team Leader to guide a busy warehouse operation in Watford, operating within a regulated pharmaceutical environment. You will report to the Shift Manager and ensure targets, productivity, quality and service levels are achieved while ensuring MHRA, GDP and health & safety adherence.

Key responsibilities include leading the team, allocating workloads, overseeing picking/packing/dispatch, and maintaining stock accuracy with the WMS.

Qualifications

• Experience leading warehouse teams in pharma or logistics.
• Strong leadership and people management abilities.
• Proven track record delivering KPIs and performance targets.
• Knowledge of MHRA regulations and GDP standards.
• Experience with WMS; KNAPP is a plus.

Responsibilities

• Lead, motivate and manage the night shift to meet KPIs.
• Allocate workloads and manage resources to meet dispatch deadlines.
• Oversee picking, packing, replenishment and dispatch activities.
• Monitor performance, attendance and quality; provide coaching.
• Conduct shift handovers, performance reviews and investigations.
• Ensure compliance with MHRA, GDP and Health & Safety standards.
• Maintain accurate stock movements and WMS transactions.
• Collaborate with internal teams to support deliveries.
• Monitor warehouse automation performance, incl. KNAPP systems.
• Identify opportunities to improve productivity and processes.

Skills

Leadership

Communication

People management

WMS knowledge

MHRA GDP awareness

Problem solving

Decision making

Organisational skills

MS Office

Accuracy & compliance

Tools

WMS

KNAPP systems

Job description

Warehouse Team Leader - Night Shift

Location: Watford

Salary: £35,000

Job Type: Full-time, Permanent

Shift Pattern: Monday to Friday, 7.00pm - 4.00am

CTR Select is recruiting for an experienced Night Shift Warehouse Team Leader to lead and coordinate a busy warehouse operation within a regulated pharmaceutical environment.

Reporting to the Shift Manager, you will be responsible for managing the day-to-day activities of the night shift warehouse team, ensuring operational targets, productivity, quality and service levels are achieved while maintaining compliance with MHRA, GDP and Health & Safety requirements.

Key Responsibilities

• Lead, motivate and manage warehouse employees to achieve operational targets and KPIs.
• Allocate workloads, manage resources and prioritise activities to meet dispatch deadlines and customer requirements.
• Oversee picking, packing, assembly, replenishment and dispatch activities, ensuring accuracy and efficiency.
• Monitor team performance, productivity, attendance and quality standards, providing coaching and support where required.
• Conduct team briefings, shift handovers, performance reviews and employee investigations.
• Support recruitment, induction, onboarding, training and ongoing employee development.
• Ensure warehouse activities comply with MHRA regulations, GDP, company procedures and Health & Safety standards.
• Maintain accurate stock movements and Warehouse Management System (WMS) transactions.
• Monitor stock discrepancies and resolve operational issues, escalating where necessary.
• Work closely with internal departments to support smooth warehouse operations and delivery schedules.
• Monitor equipment and warehouse automation performance, including KNAPP systems.
• Identify opportunities to improve productivity, efficiency, service levels and operational processes.

About You

We are looking for a confident and proactive team leader with:

• Previous experience leading or supervising teams within a warehouse, logistics or distribution environment.
• Strong leadership, communication and people management skills.
• Good knowledge of warehouse operations and Warehouse Management Systems (WMS).
• Understanding of MHRA regulations, GDP and Health & Safety requirements.
• Experience working towards operational KPIs and performance targets.
• Excellent organisational, problem-solving and decision-making skills.
• The ability to prioritise workloads and make quick decisions in a fast-paced environment.
• Good Microsoft Office skills.
• A flexible, hands-on approach with a strong focus on accuracy, quality and compliance.

Experience with warehouse automation systems such as KNAPP, or Lean and Continuous Improvement methodologies, would be advantageous.

Personal Attributes

You will be a motivated, dependable and approachable leader who can motivate others, remain calm under pressure and lead by example. A strong sense of accountability, professionalism and commitment to high standards is essential.

This is an excellent opportunity for an experienced Warehouse Supervisor or Team Leader looking to take ownership of a busy operation within a regulated pharmaceutical environment.