Warehouse Team Leader - Nights

Kuehne + Nagel; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

2 volunteering days per year

Life Assurance (3x)

Personal development and training

Empowered to deliver

Enhanced Maternity/Paternity Leave

Cycle to work scheme

Discount on high street stores

Refer a friend scheme

Health Cash plans

Job summary

Kuehne + Nagel seeks a Warehouse Night Shift Team Leader in London to direct a warehouse team during the 7pm–7am night shift. Role focuses on supervising daily operations, ensuring compliance with SOPs, and supporting the Shift Manager in achieving cost-effective, high-quality service delivery.

The position requires strong leadership, organization, and communication to manage performance, attendance, and HR administration while maintaining excellent service standards.

Qualifications

• Proven ability to lead a warehouse team
• Strong planning and time-management skills
• Excellent communication with stakeholders and colleagues

Responsibilities

• Direct daily activities for a warehouse team and ensure proper procedures are followed
• Support Shift Manager and take ownership in their absence
• Oversee inbound/outbound cargo flows, manpower, and equipment for cost optimization
• Ensure compliance with ISO 9001 and customer-specific requirements
• Lead performance reviews and manage attendance and HR administrative tasks

Skills

Leadership

Organisational skills

Communication

Customer focus

Attention to detail

Flexibility

Job description

Night shift, 7pm to7am -4 days on/4 days off.

The Warehouse Night Shift Team Leader is responsible for directing the daily activities for a specified area (team, group) of warehouse operations, including supervision and the proper processing of warehouse operations procedures.

Key responsibilities includes supporting the Warehouse Shift Manager through leading the relevant team in completing warehouse operational work procedures to achieve the shared operational aim of consistently excellent service delivery.

In the absence of the shift manager, the Warehouse Shift Team Leader will take direct ownership for managing, accountability & responsibility for the warehouse team

How you create impact

• Ensure that a thorough and comprehensive induction is carried out for all colleagues using the appropriate documentation.
• To ensure that both internal systems
• HR.net and HCM is completed for all colleagues in a timely manner and reviewed/actioned regularly.
• To ensure HR policies and procedures are adhered to at all times.
• Carry out performance and annual reviews with all colleagues in line with Company procedure, setting objectives, agreeing clear IDP's and reviewing both twice a year as minimum
• To effectively people manage and carry out procedures relating to absence management and general operational HR administrative duties
• Oversee the inbound and outbound Cargo Flows, Manpower, and Equipment & Inventory to ensure costs optimization and deliver consistently excellent service.
• Support the Shift Manager in being responsible and accountable for the day to day management of the operation
• Support the Shift Manager in ensuring all operations are carried out in an appropriate cost effective way.
• Work with the team to deliver excellent operational management systems processes and best practises
• Ensure the warehouse operates in full compliance to relevant ISO 9001 standards, K+N Quality Management System and any customer specific requirements. To create and maintain an environment for continuous improvement. Ensure all processes, space and workload are planned to achieve full efficiency / optimization.
• Operate within all the guidelines for all KN Chains e.g. PharmaChain and BatteryChain Quality Management System as laid down in P806 and National and local related specific Working Instructions and customer SOPs

What we would like you to bring

• Strong leadership skills, with the ability to motivate, engage and support a team.
• Excellent organisation and time-management skills, with the ability to work effectively to tight deadlines.
• Strong communication and interpersonal skills, with the ability to build positive working relationships.
• A customer-focused approach, with a commitment to meeting expectations and delivering on promises.
• A methodical and solutions-focused approach, with strong attention to detail and accuracy.
• A flexible and forward-thinking approach, able to adapt to changing customer needs and working requirements, including weekends when required.

What's in it for you

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop.

• 2 volunteering days per year
• 3 x Life Assurance Option if you join the KN Route2 pension scheme
• A tailored personal development and training programme.
• Trusted and empowered to deliver and be your best.
• Enhanced Maternity/Paternity Leave
• Cycle to work scheme
• Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
• Refer a friend scheme.Health Cash plans will be also available to you. The easy-to-use plan provides you with a range of valuable cash benefits and services and gives you money back towards the cost of your routine healthcare, up to set limits, helping you to budget for essential health costs such as optical, dental and therapy treatments.

As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation