Warehouse Team Leader — Drive Performance & People

GXO Logistics, Inc; Northampton; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Benefits platform with retail discount

Job summary

GXO Logistics, Inc. in Northampton seeks a Team Leader for the Northampton DC7 operation. This full-time, permanent role supports a busy shared-user warehouse, leading operational teams to meet productivity, quality and customer targets across 06:00–14:00 and 14:00–22:00 shifts.

You will allocate labour, coach teams, monitor performance, and use WMS and reporting to drive continuous improvement and safe, efficient service.

Qualifications

• Previous experience in a Team Leader, Supervisor or similar role within a warehousing, logistics or distribution environment.
• Strong leadership and communication skills, with the ability to motivate and engage colleagues across a fast-paced operation.
• Experience working with warehouse management systems and operational performance data.
• Excellent organisational and planning skills, with the ability to prioritise workloads and adapt to changing business requirements.
• A proactive and solutions-focused approach, with a passion for continuous improvement and delivering excellent customer service.

Responsibilities

• Lead and coordinate a team of warehouse operatives, ensuring productivity, quality and service level targets are consistently achieved across your operational area.
• Allocate labour and resources effectively to support changing operational demands, maintaining efficiency and ensuring customer SLA requirements are met.
• Monitor team performance, providing coaching, support and feedback to encourage engagement, development and high performance.
• Utilise warehouse management systems and operational reporting to track performance, identify opportunities for improvement and support effective decision-making.

Skills

Team Leadership

Communication

Planning

Problem Solving

Tools

WMS

Job description

GXO Logistics, Inc. in Northampton seeks a Team Leader for the Northampton DC7 operation. This full-time, permanent role supports a busy shared-user warehouse, leading operational teams to meet productivity, quality and customer targets across 06:00–14:00 and 14:00–22:00 shifts.

You will allocate labour, coach teams, monitor performance, and use WMS and reporting to drive continuous improvement and safe, efficient service.