Warehouse Team Leader: Drive KPIs & Safe, Efficient Ops

DHL Supply Chain; Belfast City District; On-site; Confidential; Full time

Benefits offered by this job

Free parking

Pension scheme

GP consultations (24/7)

Discounts

Wellbeing support

Job summary

DHL Supply Chain in Belfast seeks a Warehouse Team Leader for a 12-month secondment to oversee daily warehouse operations and drive performance to meet KPIs.

You will manage a team, ensure timely processing of customer requests, and escalate issues as needed while maintaining safety and quality standards.

Ideal candidates have warehouse experience, WMS familiarity (JDA preferred), strong communication, and IT literacy across MS Office tools.

Qualifications

• 12+ months warehouse operations experience.
• Experience using a Warehouse Management System (WMS); JDA experience preferred.
• Experience in team management.
• IT literate: MS Word, Excel and PowerPoint.
• Excellent communicator - verbal and written.
• Excellent organisational skills.

Responsibilities

• Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members.
• Ensure compliance with SOPs and Safe Systems of Work (SSOW).
• Delivery of KPIs in line with business and contractual needs.
• Support and supervise direct reports.
• Deliver team member performance reviews, development and succession planning as appropriate.
• Ensure company policies are communicated, applied and enforced.

Skills

Warehouse operations

Team management

IT literate

Communication

Organisation

Tools

WMS (JDA)

Job description

DHL Supply Chain in Belfast seeks a Warehouse Team Leader for a 12-month secondment to oversee daily warehouse operations and drive performance to meet KPIs.

You will manage a team, ensure timely processing of customer requests, and escalate issues as needed while maintaining safety and quality standards.

Ideal candidates have warehouse experience, WMS familiarity (JDA preferred), strong communication, and IT literacy across MS Office tools.