Warehouse Team Leader/Dispatch Supervisor

Talented People; Crawley; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

No weekend work

Late shift

Progression opportunities

Job summary

Talented People is seeking an experienced Warehouse Team Leader to manage the late shift in a fast-paced Crawley warehouse. You will lead a team, oversee outbound dispatch and ensure orders are processed accurately using the Warehouse Management System (WMS) and handheld scanners.

The role requires strong leadership, system-driven operations and a proactive approach to meet customer deadlines with emphasis on accuracy and safety.

Qualifications

• Experience as Warehouse Team Leader or similar.
• Strong experience with WMS/ERP systems.
• Solid knowledge of dispatch, shipping and logistics.
• Experience supervising warehouse teams and workloads.
• Comfort with warehouse technology and scanners.

Responsibilities

• Lead and motivate a team during the late shift.
• Oversee outbound dispatch and ensure accurate processing.
• Utilise WMS/ERP to manage workflow and scans.
• Monitor order status, schedules and priorities in systems.
• Record stock movements electronically and replenish as needed.
• Coordinate with transport and internal departments to meet schedules.
• Investigate discrepancies promptly and resolve issues.
• Track KPIs and team performance, driving improvements.
• Ensure health & safety compliance and best practices.
• Identify opportunities to improve dispatch efficiency.

Skills

Team leadership

Dispatch operations

WMS experience

Logistics coordination

Problem solving

Communication

Tools

WMS software

Handheld scanners

ERP systems

Job description

Job Description

Warehouse Team Leader / Dispatch Supervisor

Location: Crawley

Salary: From £35,000 DOE

Hours: Monday to Friday | Late Shift | No Weekends

We're recruiting for an experienced Warehouse Team Leader / Dispatch Supervisor to join a busy, fast-paced warehouse operation in Crawley.

This role is ideal for someone with a strong background in dispatch, warehouse systems, and logistics coordination who enjoys leading from the front. The successful candidate will oversee the outbound operation, ensuring orders are processed accurately through the Warehouse Management System (WMS) and dispatched efficiently to meet customer deadlines.

If you're confident managing people, comfortable working with warehouse systems rather than paper-based processes, and thrive in a fast-moving environment, we'd like to hear from you.

The Role

As Warehouse Team Leader, you'll take responsibility for the late shift operation, ensuring the warehouse runs efficiently while maintaining high standards of accuracy, productivity, and customer service. You'll work closely with internal departments and transport providers to ensure all outbound shipments leave on time.

Key Responsibilities

• Lead and motivate a team of warehouse operatives during the late shift.
• Oversee all outbound dispatch activities, ensuring orders are processed and shipped accurately.
• Manage workflow using the Warehouse Management System (WMS) and handheld scanning technology.
• Monitor order status, dispatch schedules, and shipment priorities through warehouse systems.
• Ensure stock movements and inventory transactions are accurately recorded electronically.
• Coordinate with transport and internal departments to meet delivery schedules.
• Investigate and resolve system, stock, or dispatch discrepancies promptly.
• Monitor team performance, productivity, and KPIs.
• Ensure compliance with health & safety procedures and warehouse best practice.
• Identify opportunities to improve dispatch processes and operational efficiency.

About You

• Previous experience as a Warehouse Team Leader, Dispatch Supervisor, Warehouse Supervisor, or similar.
• Strong experience within a system-driven warehouse environment using WMS or ERP systems.
• Good understanding of dispatch, shipping, logistics, and outbound operations.
• Experience supervising warehouse teams and allocating workloads.
• Confidence using warehouse technology, handheld scanners, and computer-based systems.
• Excellent organisational, communication, and problem-solving skills.
• A proactive, hands-on leadership style with the ability to work under pressure.
• Forklift licence desirable but not essential.

What's on Offer?

• Salary from £35,000+, depending on experience.
• Monday to Friday late shift - no weekend working.
• Stable and growing business.
• Modern warehouse operation with technology-driven processes.
• Genuine opportunities for progression into senior warehouse management.
• Supportive team environment with ongoing development.

If you have experience leading dispatch operations in a systems-led warehouse environment and are looking for your next challenge, we'd love to hear from you.