Warehouse Team Leader

Thefelixproject; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity in London is seeking a Warehouse Team Leader to manage operations at their Enfield depot. This role involves overseeing a team, ensuring safety and efficiency, and engaging with community organizations to facilitate food redistribution. With a commitment to reducing food waste and hunger, this position offers a chance to make a significant impact in the community.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity leave

Birthday day off

Access to benefit platform for discounts

Training and development opportunities

Employee assistance programme

Opportunity for free meals

After work activities

Qualifications

• Experience in managing teams in a warehouse environment.
• Strong communication skills for customer relations.
• Ability to handle stock management and logistics.

Responsibilities

• Manage a team of staff and volunteers in the warehouse.
• Ensure the warehouse is clean, safe, and efficiently run.
• Conduct daily briefings and stock counts.

Skills

Team Management

Customer Relations

Problem Solving

Health and Safety Compliance

Job description

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Job Title:Warehouse Team Leader - Enfield

Reporting to:Depot Manager

Contract Type:Permanent, Full-time

Location:Enfield - North London

Hours of Work:37.5 hours per week, Shift basis - 5 days out of 7. Any 7.5 hrs between 0700 and 1900

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste.

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living.

Our work has never been more needed, and demand continues to grow. We are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory.

Duties and Accountabilities:

The role is subject to a degree of flexibility but initially, the Team Leader will be involved with the following activities:

• Managing a team of staff and volunteers to run a warehouse of chilled and ambient food
• Customer relations management of the community organisations we work with
• Proper use of our Warehouse Management System
• Physically moving stock around on warehouse on a pallet truck or by hand
• Ensuring the warehouse is clean, safe and efficiently run
• Daily briefings of staff and volunteers of the days priorities and what to be aware of
• Carry out regular stock counts of food we are storing
• Appropriately handle product recalls
• Day to day problem solving
• Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
• Responsible for yourself and your team’s adherence to Health and Safety regulations
• Route Planning
• Training staff and volunteers

What you will get

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.

• Enhanced Maternity and Paternity leave.

• Birthday day off.

• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

• Training and development opportunities.

• Employee assistance programme including 24 Hour GP helpline.

• Opportunity for free meals whilst working at our depots.

• After work activities such as Felix’s softball team, running club and cycling club

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organization Management

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