Warehouse Team Lead: Growth, KPIs & Shift Flex

GXO Logistics; Stoke-on-Trent; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Cycle to work scheme

Retail discounts

Training and development

Wellbeing programmes

Job summary

GXO Logistics in Stoke-on-Trent is seeking a Warehouse Team Manager to support our fast-paced operation and lead a team of warehouse colleagues on day shifts. This permanent role offers a rotating pattern and aims to drive performance and safety.

You will coach, develop and engage staff, manage KPI delivery and ensure SOPs are followed, communicating with stock, HR and finance teams. The job emphasises efficiency, cost control and customer service.

Qualifications

• Experience in day-to-day warehouse team management
• Strong Health & Safety knowledge and SOP adherence
• Proven ability to drive KPI performance
• Strong communication with support functions (stock, HR, finance, recruitment)
• Proven leadership and staff development
• Disciplinary investigations experience
• Proficiency with Microsoft Office (Excel/Word)

Responsibilities

• Be responsible for the day-to-day management of our Warehouse Team Members
• Manage Health & Safety and the Environment during shift whilst ensuring SOPs
• Drive your team members to succeed and be responsible for their own growth and development
• Meet and exceed KPI's including time, cost and customer service
• Ensure all team members receive effective business communications daily and deliver staff engagement plans to keep your team motivated

Skills

Leadership

Team management

Health & Safety

Communication

Time management

Planning

Interpersonal skills

People management

Excel

Word

Tools

Microsoft Excel

Microsoft Word

Job description

GXO Logistics in Stoke-on-Trent is seeking a Warehouse Team Manager to support our fast-paced operation and lead a team of warehouse colleagues on day shifts. This permanent role offers a rotating pattern and aims to drive performance and safety.

You will coach, develop and engage staff, manage KPI delivery and ensure SOPs are followed, communicating with stock, HR and finance teams. The job emphasises efficiency, cost control and customer service.