Warehouse Supervisor

Shelter; Preston; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 30 days

Pension

Cycle to work

Employee assistance

Travel loans

Tenancy deposit loan

Family-friendly policies

Descripción de la vacante

Shelter is seeking a Warehouse Supervisor to manage its Preston seasonal fulfilment operation. You will lead a team of order pickers, coordinate packing and dispatch, and ensure SLAs are met in a fast-paced environment.

The role supports fundraising across the Autumn/Winter period and contributes to Shelter's mission to end housing insecurity. Previous supervision experience is desirable but not essential; strong organisation, communication and teamwork are essential to keep daily operations

Formación

• Experience in an order picker/supervisor role is desirable but not essential.
• Strong leadership and communication skills are required.
• Ability to maintain accuracy and meet deadlines in a fast-paced environment.

Responsabilidades

• Coordinate day-to-day running of the seasonal fulfilment operation.
• Lead and motivate order pickers to ensure on-time picking, packing and dispatch.
• Ensure orders are dispatched accurately and in line with SLAs.
• Act as first point of contact for operational issues.
• Collaborate with the Retail Product Manager to plan resources and improve workflows.

Conocimientos

Leadership

Team motivation

Organisational skills

Communication

Attention to detail

Team player

Descripción del empleo

You will be responsible for co-ordinating the day-to-day running of our seasonal fulfilment operation. It will involve working as a team with order pickers motivating them and ensuring customer orders are picked, packed and dispatched accurately on time adhering to SLA's and you will be the first point of contact for the order pickers and any operational issues.

This is a hands-on role and will require strong leadership, attention to detail and keeping things running smoothly in a fast-paced environment, helping to generate vital income through our online shop and supporting our mission to end the housing emergency.

You will work closely with the Retail Product Manager to plan resources, enhance workflows and support overall with operational efficiency. Furthermore, communicating key updates, risks and achievements to the Retail Product Manager or Community Shop Manager as required., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

To be successful in the role, you will need to have strong organisational skills and the ability to manage a fast-paced, high-volume operation. You will be an effective team-player with the ability to motivate and inspire others and resolve any day-to-day issues. Attention to detail is also key to pay attention to detail, quality and accuracy and you will need to be a clear and professional communicator being able to escape issues appropriately.

Previous experience in an order picker/supervisor role would be desirable but isn't essential to apply for this position.

We're looking for an enthusiastic individual to join us for as a seasonal worker at Shelter! This is a brand-new role as a Warehouse Supervisor in our Preston Furniture shop. This is an exciting opportunity to join us at a key time of year helping to raise vital funds throughout our Autumn and Winter period for people who are homeless or badly housed.

About Shelter

Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Organisation

Shelter View profile Registered Charity More than 1000

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.