Temporary Van Driver- North London

South West Community Chaplaincy; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Shelter is seeking a polite, friendly driver to support our North London shops. You will collect and deliver donated items, including large furniture and electrical items, and help redistribute stock between branches. A full driving licence and willingness to travel are essential.

The role is 35 hours per week, fixed term to 4 January 2026, with London weighting if applicable. You will carry out vehicle checks, maintain mileage records and uphold safeguarding and customer service standards.

Qualifications

• Polite and friendly with a full driving licence.
• Ability to undertake heavy lifting.
• Excellent customer service and respect for people and donations.
• Willingness to travel extensively within and outside the local area.

Responsibilities

• Collect and deliver donated items, including large furniture and electrical items, and assist with stock redistribution between branches.
• Undertake house clearances and transfer appropriate donated goods to the shop.
• Carry out daily vehicle checks and maintain mileage records.
• Maintain a high standard of customer service and ensure security of goods collected, transported and delivered.

Skills

Driving licence

Heavy lifting

Customer service

Willing to travel

Job description

Salary: £27,212.50 per annum (plus London Weighting of £5,023.71 if applicable)

Location: North London Shelter shops

Contract: Fixed Term until 4th January 2026

Hours: 35 hours per week

Closing date: Monday 2nd November 2026 at 11:30pm

We're looking for a polite and friendly individual with a full driving licence and the ability to undertake heavy lifting, to help us maximise sales and profit by collecting and distributing donations for our North London shops. Shelter Trading Limited is best known for its national network of charity shops and thriving Christmas card business.

Your key responsibilities:

Collect and deliver donated items, including large furniture and electrical items and assist with the redistribution of stock, fixtures and fittings between branches

Undertake house clearances and transfer appropriate donated goods to the shop

Carry out daily vehicle checks and maintain accurate mileage records

Always maintain a high standard of customer service and strict control of the security of goods collected, transported and delivered.

And what you'll need:

The positive and helpful attitude it takes to be an ambassador for Shelter

Excellent customer service skills and respect for people's property and donations

A full driving licence and a willingness to travel extensively within, and sometimes outside, the local area

The ability to adhere to health & safety policies both in the store and at external locations

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.