Assistant Shop Manager - Nantwich

SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER); Nantwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

30 days of annual leave

enhanced family friendly policies

pension and interest free travel loans

tenancy deposit loan

payroll giving

cycle to work scheme

employee assistance programme

Job summary

Shelter Housing Aid and Research Project (Leicester) is seeking an Assistant Shop Manager for our Nantwich shop. You will work with the Shop Manager to recruit, support and develop a strong team of volunteers and staff, helping to maximise Shelter’s income while ensuring a welcoming shop environment.

The role requires energy, people skills and a proactive approach to customer engagement, fundraising, and cost control.

Qualifications

• Energetic person with enthusiasm for managing and empowering people.
• Strong motivational skills to inspire the team and control costs.
• Proficient in Microsoft Office applications and related systems.

Responsibilities

• Assist the Shop Manager in recruiting, supporting and developing a strong community-focused shop team.
• Represent Shelter in the local community and engage with customers, volunteers and donors to maximise income.
• Ensure a safe, clean, bright environment for staff and customers, and attract donors and volunteers.

Skills

Energetic

People management

Motivational skills

Microsoft Office

Tools

Office suite

Job description

Job Reference shelter/TP/1262/225

Number Of Positions 1

Contract Type Permanent

Salary 27212.50 per annum, pro-rated

Working Hours 14 hours over two days per week

Location Nantwich

Closing Date 03/11/2026

Job Category Retail

Region / Division Shelter Trading

Directorate Income Generation (Shelter Trading)

Job Introduction

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Nantwich. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About The Role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About You

You are a naturally energetic person with an enthusiasm for managing and empowering people. Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Benefits

• 30 days of annual leave
• enhanced family friendly policies
• pension and interest free travel loans
• tenancy deposit loan
• payroll giving
• cycle to work scheme
• employee assistance programme

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Attached Documents

• Nantwich - ASM - JD.docx