Support Worker

Homeless Link; Weymouth; Hybrid; GBP 33,000 - 34,000; Full time

Benefits offered by this job

30 days leave

Pension

Travel loan

Cycle to work

Employee assistance

Job summary

Homeless Link in Weymouth is seeking a dedicated Housing Support Worker to assist women affected by trauma and at risk of homelessness, as part of the SHINE service in partnership with STARS. You will tailor accommodation support, help access counselling, and collaborate with agencies to sustain a home for clients.

The role requires safeguarding knowledge, caseload management, and proficiency in Microsoft Office. A full driving licence and car are essential for visiting clients.

Qualifications

• You have a strong understanding of housing and support issues for women experiencing multiple disadvantage.
• Experience with safeguarding frameworks and delivering services through multi-agency collaboration.
• Ability to manage a demanding caseload and use case management tools and MS Office.

Skills

Housing support

Safeguarding

Multi-agency collaboration

Case management

Microsoft Office

Tools

Microsoft Office

Job description

Location: Weymouth
Hours: Full time – 35 hours per week
Salary: £32,585 per annum plus £802 Essential Car User Allowance
Contract: Fixed term until 31st March 2029
Closing date: Sunday 1st November 2026 at 11.30pm

This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

About the role

The role will work in partnership with Dorset charity STARS – Sexual Trauma and Recovery Service and your focus will be to support women who have experience trauma and abuse and are at risk of being made homeless. You will be part of the SHINE service – (Sustaining Housing Independence and Emotional Resilience) and will tailor accommodation support to each woman and support them to overcome the barriers they face to sustaining a home. You will also help them to access specialist counselling to address and recover from their experiences.

About you

You have a strong understanding of support and housing issues and experience of working with women with multiple disadvantage. You also have knowledge of safeguarding frameworks, experience of the delivery of services for women and of working with multiple agencies to support people. You are able to manage a demanding caseload and use case management and Microsoft Office tools for your work. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.