Warehouse Sorter

Parcelforce Worldwide; Norwich; On-site; GBP 25,000 - 30,000; Part time

Benefits offered by this job

Excellent pension

Paid holidays 22.5 days

Medical cover

Uniform and training

My Bundle+ discounts

Job summary

Parcelforce Worldwide in Norwich is seeking a part-time courier support role. You will handle parcels, support the sorting process, and help prepare trailers for drivers while delivering a friendly, reliable service to customers.

Starting with a salary of £25,201 per year (£12.71 per hour) and potential progression to £30,000 with overtime, the role offers a clear path and benefits as part of Royal Mail Group's service network.

Qualifications

• Ability to lift and carry parcels up to 30kg.
• Good attention to detail and accuracy in handling parcels.
• Reliable team member with a customer-focused approach.

Responsibilities

• Unloading and loading parcels.
• Sorting parcels for correct delivery routes and trailer prep.
• Providing friendly, dependable service to customers and colleagues.

Skills

Attention to detail

Customer focus

Team player

Independent worker

Job description

Job Ref: 342769

Contract: Permanent

Hours: 20 [[zworkinghours and days]], with opportunities for overtime. Typical attendance is Monday-Friday 16:00-20:00

Location: Parcelforce Worldwide, Wingate Way, Norwich, NR2 4HJ

Why this role pays off:

• Starting salary: £25,201 per year, £12.71 per hour
• After 6 months: £27,561 per year, £13.94 per hour
• Opportunity to earn up to £30,000 per year, (based on a 38 hour week & overtime)
• Paid weekday and weekend overtime
• Additional Allowances:-
• Monthly Non Pensionable Addition to Pay (£903.84 per year)

Plus:

• Excellent company pension
• Paid holiday allowance starting at 22.5 days per year, rising with service
• Medical cover (including eye and dental care)
• Uniform and training
• Additional Benefits - You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle. You’ll have access to a range of direct purchase benefits, including a Healthcare Cashplan, Dental Cover, Travel Insurance, Additional Life Insurance, Hospital & Death Benefit Plans and Voluntary Critical Illness cover.

Be part of something bigger

At Parcelforce Worldwide, every parcel matters — and so do the people who deliver them. Join a team that’s proud of what it does, supports each other, and keeps customers smiling every day.

What You’ll Be Doing

• Unloading / Loading parcels
• Sorting parcels to correct delivery route / preparing trailer ready for the drivers / onward transport
• Providing a friendly, dependable service — whether it’s a birthday gift or important business mail

What We’re Looking For

• Someone with good attention to detail
• Ability to lift and carry parcels up to 30kg
• Someone who’s friendly, dependable, and customer focused
• Comfortable working independently but also a great team player

About Us

Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.

Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.

At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.