Warehouse Shift Leader: Drive Operations & Team Performance

GXO Logistics, Inc.; Bellshill; Remote; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Pension

Private medical insurance

Dental insurance

GP service

Life assurance

Employee assistance programme

MyBenefits discounts

Cycle to work

Cashback cards

Saving scheme

Job summary

GXO Logistics, Inc. is hiring a Warehouse Shift Manager for the Scotland Gateway site at Bellshill. This full-time, permanent role runs Monday to Friday, 08:00–17:00, with a salary up to £35,000 per annum and 25 days of annual leave plus bank holidays.

You will lead day-to-day operations, manage a team of warehouse and transport staff, and ensure service levels and customer expectations are met. The role emphasizes safety, performance, and cross-department collaboration within a fast-paced

Qualifications

• Experience in a busy operational environment with tight deadlines.
• Proven track record of leading and developing a team.
• Excellent verbal and written communication skills.
• Well organised with strong attention to detail.

Responsibilities

• Lead the day-to-day operation and motivate the team to meet daily targets and weekly KPIs.
• Line manage warehouse and transport Operators and Drivers, ensuring training and compliance.
• Liaise with other departments to manage customer relationships and communicate issues promptly.
• Promote health, safety and environmental practices and address underperformance.
• Collect and input data for various operational reports.

Skills

Leadership

Team management

Communication

Safety compliance

Job description

Are you the kind of leader who thrives on driving operational performance while inspiring teams to consistently exceed targets? Can you confidently balance people management, customer relationships, and operational excellence in a fast-paced transport and warehouse environment? Do you have what it takes to lead from the front, champion safety, develop high-performing teams, and deliver exceptional results every day?

Here at GXO, we are looking for a Warehouse Shift Manager to join our team on our Scotland Gateway contract at our Bellshill site, you’ll play a key role in motivating and being a proactive individual to support the day-to-day operation, ensuring performance targets, service levels, and customer expectations are consistently achieved. This is an excellent opportunity to play a key role in driving operational excellence, developing colleagues, promoting a strong safety culture, and building effective relationships across the business.

This is a full-time, permanent position, working Monday – Friday 08:00 – 17:00.

Pay, benefits and more:

We’re looking to offer a salary of up to £ 35,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Management of the day-to-day operation, providing leadership and motivation for the team to ensure the site meets its daily performance target and weekly KPI’s, thereby delivering an efficient and effective service to the customer within budget
• Line management of warehouse and transport Operators and Drivers: ensuring that all colleagues are fully trained and legally compliant. Managing hours, infringements, pay issues and training
• To liaise with other departments and manage the customer relationship. Ensure communication is effective, and issues are highlighted and dealt with in a timely manner
• Promote good health, safety and environmental practices and challenge poor performance
• Collation and input of statistical information for various reports

What you need to succeed at GXO:

• Experience within a busy operational environment, confident working towards tight deadlines and on your own initiative
• Demonstrable experience of leading and developing a team
• Good verbal and written communication skills with the ability to communicate effectively at all levels
• Well organised with an attention to detail

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.