Warehouse Shift Lead: KPI-Driven Ops & Team Training

OAKTREE CONSULTING; High Street, Penarth; On-site; GBP 30,000 - 42,000; Full time

Job summary

OAKTREE CONSULTING is seeking a Warehouse Supervisor to lead and supervise warehouse associates across shifts in a busy UK operation. The role focuses on staffing, task allocation, and ensuring smooth day-to-day flow from goods in to dispatch.

The candidate will monitor KPIs, escalate issues, train staff on SOPs and WMS, and ensure accuracy of receipts, put-away, picking, packing, loading, and dispatch activities. Strong attention to stock control and safety is essential.

Responsibilities

• Lead and supervise warehouse associates during assigned shifts.
• Allocate manpower and tasks to ensure optimal workflow and productivity.
• Monitor daily operational performance against KPIs and SLAs.
• Act as the main escalation point for operational issues during the shift.
• Ensure accurate and timely execution of: Goods receiving and put away; Picking, packing, and staging; Dispatch and loading activities
• Support cycle counts, stock takes, and discrepancy investigations in coordination with Inventory Officers.
• Prevent stock loss, misplacement, and transaction errors through proper controls.
• Verify documentation accuracy (GRN, ASN, DO, pick lists).
• Plan and manage shift manpower to meet workload and peak requirements.
• Train new and existing team members on SOPs, WMS usage, and safety practices.
• Monitor attendance, discipline, and performance on the warehouse floor.
• Ensure availability and proper use of warehouse equipment (RF scanners, MHE,printers).

Job description

OAKTREE CONSULTING is seeking a Warehouse Supervisor to lead and supervise warehouse associates across shifts in a busy UK operation. The role focuses on staffing, task allocation, and ensuring smooth day-to-day flow from goods in to dispatch.

The candidate will monitor KPIs, escalate issues, train staff on SOPs and WMS, and ensure accuracy of receipts, put-away, picking, packing, loading, and dispatch activities. Strong attention to stock control and safety is essential.