Warehouse Operations Team Manager - Nights

Tesco UK; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading UK retailer is seeking a Warehouse Service Manager to oversee warehouse operations and lead a team. The role requires excellent leadership, team management, and communication skills to ensure operational efficiency and safety. Candidates should have experience in fast-paced distribution and be able to foster a positive work environment. Flexibility in working arrangements is encouraged.

Qualifications

• Experience in a fast-paced distribution environment.
• Skills in coaching and developing team members.
• Understanding of safety and legal compliance.

Responsibilities

• Lead team to deliver excellent service to stores.
• Maintain a clean and efficient warehouse operation.
• Support and manage team performance and training.

Skills

Leadership

Team management

Communication

Operational management

Job description

Lead and manage the warehouse operations as well as a team of colleagues, ensuring we deliver the safest and best service to stores, the centre is always clean and tidy and the team are at their best to deliver for our customers.

As a Warehouse Service Manager you will:

• Work in a fast-paced distribution environment where no day is the same.
• Be in a driving role in serving Britain’s shoppers a little better every day.
• Put your skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers and colleagues.
• Be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.
• Get to grow your own team by spotting talent and giving them the feedback and support they need to be their best, whilst developing your own skills and experience.
• Deliver an excellent service to our stores, whilst making sure everything is safe and legally compliant and everyone’s in the right place at the right time.
• Be responsible for operational area(s) in the Distribution Centre, developing your skills and operational management knowledge and experience.
• Lead your operational area of responsibility ensuring routines, processes, standards, coverage and change are all well managed and working with the wider Team Managers in your centre as one team.
• Run the centre from time to time.
• Ensure every warehouse manager is the best-trained, most capable manager they can be.
• Ensure the right management cover is in the right place at the right time.
• Work closely with the lead transport manager to ensure the end-to-end operation is seamless.
• Sign off competency of all trainee managers, graduates and lead managers, seen as an operational expert in my DC and wider stream.
• Follow our business code of conduct and general data protection regulations always acting with integrity and due diligence.

This role is what management should be – out of the office and leading from the front in the warehouse with your colleagues.

Putting colleagues at the heart of what I do so they can deliver an excellent service to stores enabling them to deliver the easiest shopping trip in town:

• Create an inspiring, welcoming and inclusive working environment for everyone.
• Deliver a safe and efficient operation by coaching my team to play their part.
• Promote a culture of safety first through leading and managing safe and legal routines.
• Ensure that the team are fully trained and validated in their roles.
• Create an environment of two-way communication, inspiring a culture of trust.
• Coach and manage colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet our customer’s needs.
• Be a role model for colleagues, living the Tesco values and a brand ambassador that builds colleague advocacy.
• Understand the Big 6 for my centre and areas I manage, leading my team to deliver the targets and root causing/action planning where targets are not being met.
• Review systems/reports to deliver the right improvements for customers and colleagues, action planning as required.
• Understand the centre operating model so colleagues are in the right place doing the right activities at the right time.
• Drive a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste.
• Develop own operational and leadership skills, actively seeking feedback.
• Lead/managing the team to deliver a clean and tidy centre.
• Manage stock, warehouse layout/processes to ensure colleagues can complete their routines right, first time.
• Work in partnership with third-party partners for the good of Tesco and our customers.
• Celebrate success and recognise when colleagues give great service.
• Provide coaching/feedback where necessary.
• Support those who need help to improve their performance.
• Engage colleagues with change and leading/sustaining changes to continue to be simple and efficient.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.

Tesco is an equal opportunities employer and welcomes applications from all candidates. We are committed to providing a fully inclusive and accessible recruitment process.