Warehouse Operations Lead: Transformation & Peak Readiness

Space NK Limited; Greater London; Remote; GBP 40,000 - 60,000; Full time

Job summary

Space NK Limited is seeking a Warehouse Operations Manager (FTC to end Jan 2027) in the London area. You will lead Goods In and Retail Fulfilment, ensuring safe, efficient inventory flow and KPI-driven performance across the distribution centre.

You will drive transformation through a new WMS, support peak trading, and promote a culture of accountability and continuous improvement within large operational teams.

Qualifications

• Proven management experience within a warehouse, fulfilment or distribution centre environment.
• Experience leading inbound, goods in, fulfilment or retail distribution operations.
• Experience delivering operational change and process improvement.
• Experience working with Warehouse Management Systems (WMS).
• Strong understanding of warehouse performance metrics and labour planning.
• Experience coaching and developing large operational teams.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem‑solving abilities.
• Knowledge of health and safety requirements within a warehouse environment.

Responsibilities

• Lead the day-to-day operation of the Goods In and Retail Fulfilment departments.
• Drive KPIs across productivity, quality, service, cost and safety.
• Support embedding of the new WMS and operational excellence standards.
• Develop and maintain resource models aligned with forecast demand.
• Champion health and safety and drive risk-based improvements.

Skills

Warehouse management

People leadership

Operational change

WMS

Labour planning

Stakeholder management

Data analysis

Tools

Warehouse Management System (WMS)

Job description

Space NK Limited is seeking a Warehouse Operations Manager (FTC to end Jan 2027) in the London area. You will lead Goods In and Retail Fulfilment, ensuring safe, efficient inventory flow and KPI-driven performance across the distribution centre.

You will drive transformation through a new WMS, support peak trading, and promote a culture of accountability and continuous improvement within large operational teams.