Warehouse Operations Administrator

Gigaclear; Swindon; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension 8%

Income protection

25 days holiday

Health cash plan

Learning & development

Flexible working

Staff events

Job summary

Gigaclear is seeking an on-site Warehouse Administration Assistant in Swindon to support the warehouse operations. You will process orders, monitor stock levels, manage returns and assets, and liaise with warehouse staff to ensure timely goods-in/goods-out within defined SLAs.

The role runs Monday to Friday, 7:30am to 4:00pm, with focus on accuracy, communication and efficient admin support for our fibre broadband installations.

Qualifications

• Previous warehouse/logistics administration experience is preferred.
• Proficient with computer systems including Outlook and Excel.
• Good communication with warehouse staff and other departments.
• Able to adapt to changing priorities and workload.

Responsibilities

• Process and update orders from various sources.
• Communicate status and updates via email, systems, and phone.
• Monitor low stock levels and alert department heads.
• Manage returns and track items.
• Maintain asset register and asset movements.
• Coordinate with Warehouse Operatives to meet SLAs.

Skills

Communication

Organisational skills

Initiative

Adaptability

Computer literacy

Tools

Outlook

Excel

Job description

Our Warehouse is a hub and store for our direct engineering departments and contractor partners who carry out our installations, break fix, and build activities.

This Administration role will support and assist that Warehouse operation, ensuring that all goods and materials are received and dispatched in a timely and efficient manner while maintain a good level of communication with all parties.

Note: this is an on-site role, Monday to Friday, hours are 7.30am to 4.00pm.

Key Accountability & Responsibilities

Monitoring, processing, administration and updating of systems for all orders received from a variety of sources

The timely communication (email, internal systems, phone) of status and updates of all orders or queries

Monitor and highlight low stock levels to department heads to avoid outages and issues affecting orders

Management and administration of returns, ensuring all items are recorded and tracked

Management of assets and keeping asset register up to date

Liaise and work closely with Warehouse Operatives to ensure all orders and goods received (goods-in/goods-out) are processed within defined Service Level Agreement

Knowledge & Skills

Ideally previous warehouse/logistics administration experience

Proficiency in using computer systems and software, including Microsoft Office specifically Outlook and Excel

Good communication skills with the ability to effectively communicate with warehouse staff and other departments

Adaptability to manage changing priorities and workload fluctuations

Ability to take initiative and make good decisions

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff Rewards, Benefits And Opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together