Warehouse Admin

Uniserve; Felixstowe; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Pension scheme

Annual salary review

Free eye test and up to £69 vouchers

Interest-free company loan

Free on-site parking

Referral bonus £750

Care First lifestyle programme

Flu jabs annually

Group life policy

EV charging points at work

Flexible career pathway

Supply Chain Academy

Enhanced holiday scheme

Apprenticeships

Private health care

Job summary

Uniserve in Felixstowe is seeking a Warehouse Administration professional to manage orders, stock movements, and inventory records using WMS.

You will liaise with warehouse, transport and customer service teams, prepare reports, and support process improvements while meeting deadlines and health and safety standards.

Qualifications

• Previous experience in an administrative role within a warehouse, logistics, distribution, or supply chain environment.
• High accuracy in data entry and record keeping.
• WMS and computer-based inventory systems understanding.
• Proficient in Microsoft Excel, Outlook and Word.
• Strong written and verbal communication skills.
• Ability to communicate with customers, colleagues and external stakeholders.
• Good organisational and time-management abilities to prioritise workload.
• Ability to work accurately under pressure and meet deadlines.
• Self-motivated and able to work independently or in a team.

Responsibilities

• Accurately process orders, stock movements and inventory transactions via WMS.
• Complete daily administrative tasks within required timescales and service levels.
• Allocate, release and monitor orders for timely processing and dispatch.
• Coordinate with Warehouse, Transport and Customer Service teams for inbound/outbound operations.
• Schedule and route orders using TMS.
• Respond to customer inquiries via email and phone with timely updates.
• Maintain records and documentation for stock, orders, deliveries and adjustments.
• Produce operational reports and update internal systems with data.
• Support continuous improvement to enhance warehouse efficiency and admin processes.
• Ensure compliance with company policies and health and safety requirements.

Skills

Admin experience

Data entry accuracy

WMS familiarity

MS Office

Communication skills

Customer service

Organisational skills

Team player

Under pressure

Self-motivated

Job description

Skills & Experience

Uniserve is a leading provider of innovative supply chain solutions, delivering excellence across global logistics. We are recruiting a Warehouse Administration for our Felixstowe location.

Key Responsibilities

• Accurately process customer orders, stock movements, and inventory transactions through the Warehouse Management System (WMS)
• Complete all daily administrative tasks within required timescales and company service levels
• Allocate, release, and monitor orders to ensure timely warehouse processing and dispatch
• Liaise closely with Warehouse, Transport, and Customer Service teams to coordinate inbound and outbound operations
• Schedule and route orders using the Transport Management System (TMS)
• Respond professionally to customer enquiries via email and telephone, providing timely updates and resolutions
• Maintain accurate records and documentation relating to stock, orders, deliveries, and inventory adjustments
• Produce operational reports and update internal systems with accurate data
• Support continuous improvement initiatives to enhance warehouse efficiency and administrative processes
• Ensure compliance with company policies, procedures, and health and safety requirements.

Skills & Experience

Essential

• Previous experience in an administrative role within a warehouse, logistics, distribution, or supply chain environment
• Strong attention to detail with a high level of accuracy in data entry and record keeping
• Good understanding of Warehouse Management Systems (WMS) and computer-based inventory systems
• Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word
• Excellent written and verbal communication skills
• Ability to effectively communicate with customers, colleagues, and external stakeholders
• Strong organisational and time-management skills with the ability to prioritise workloads
• Ability to work accurately under pressure and meet operational deadlines
• Self-motivated, proactive, and able to work independently as well as part of a team

Desirable

• Experience using Transport Management Systems (TMS)

Benefits

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment
• Discretionary Bonus: Because your hard work deserves to be rewarded
• Pension Scheme: We've got your future covered
• Annual Salary Review: Your growth matters to us
• Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision
• Interest-Free Company Loan: We're here to support you
• Free On-Site Parking: Convenient and hassle-free
• Referral Bonus £750: Spread the word and earn some extra cash
• Care First Lifestyle Programme: Because your well-being matters
• Flu Jabs Annually: Stay healthy, on us
• Group Life Policy: We've got you covered
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway: Grow with us!
• Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain
• Enhanced Holiday Scheme: we believe loyalty should be rewarded
• Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more
• Private Health Care: We are committed to your wellbeing