Warehouse Operations & Admin Specialist

Kion Group; Newbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary based on experience

25 days annual leave plus statutory

Enhanced Pension Scheme

Discounts from major UK brands

Death in Service Benefit

Job summary

Urban Logistics, part of the KION Group, is seeking an organised Operations Assistant in Newbury. The role blends administration, customer support, stock coordination and practical order fulfilment to keep daily operations running smoothly.

You’ll process orders, handle paperwork, respond to queries and assist with locating and dispatching goods. A proactive, detail‑oriented mindset and good computer skills are essential. Training provided.

Qualifications

• Excellent attention to detail.
• Strong administration and organisational skills.
• Ownership and accountability.
• Reliability and willingness to take responsibility.
• Comfortable with computers and learning new systems.
• Practical with physical tasks and able to stand for long periods.
• Good communication and customer service skills.
• Ability to prioritise and manage multiple tasks.
• Positive attitude and willingness to learn.

Responsibilities

• Processing orders and keeping information accurate within our systems.
• Completing and checking paperwork and documentation.
• Responding to customer and internal queries and helping see them through to completion.
• Helping fulfil orders by locating, checking and preparing goods for dispatch.
• Checking information and resolving differences or problems.
• Organising daily tasks to ensure orders and customer requirements are completed on time.
• Working with colleagues, customers, suppliers and other departments to keep things running smoothly.

Job description

Urban Logistics, part of the KION Group, is seeking an organised Operations Assistant in Newbury. The role blends administration, customer support, stock coordination and practical order fulfilment to keep daily operations running smoothly.

You’ll process orders, handle paperwork, respond to queries and assist with locating and dispatching goods. A proactive, detail‑oriented mindset and good computer skills are essential. Training provided.