Warehouse Office Administrator

Heron Foods; Hull and East Yorkshire; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

30 days annual leave

Pension

24/7 employee assistance programme

Online GP access for you and family

10% staff discount at Heron Foods & B\

Double-discount weekends

Wellbeing support via Smart Health

BenefitHub discounts

Learning and development opportunities

Rewards and recognition

Job summary

Heron Foods is seeking a Warehouse Office Administrator at the Melton Distribution Centre (near Hull) to help ensure timely deliveries and accurate order processing. You will coordinate shop orders, issue loading notes, and support vehicle issues while maintaining smooth operations.

The role suits reliable, organised individuals with strong IT skills and a full UK driving licence. Benefits include 30 days annual leave, pension, health and wellbeing programmes, staff discounts and career

Qualifications

• Strong IT and Microsoft Office skills (Excel, Outlook, Word).
• Experience in administration or logistics is helpful but not essential.
• Confident communicator with excellent organisation.
• Able to work independently and as part of a team.
• Full UK driving licence is required due to travel between sites.

Responsibilities

• Order coordination - manage shop orders, dispatch orders and maintain queue.
• Despatch administration - issue loading tickets, create dispatch notes and allocate trucks/trailers.
• Logistics problem-solving - reroute deliveries and support vehicle issues to keep operations moving.
• Store communication - update stores on delivery schedules and resolve queries.
• Operational support - assist loading and picking teams to maintain accuracy and efficiency.

Skills

Organisational skills

Communication

Independent work

Team player

Driving licence

Tools

Excel

Outlook

Word

Job description

Warehouse Office Administrator

Location: Melton (near Hull) HU14 3HJ

Salary: £25,683.39 per annum

Hours: 37.5 hours per week

Shift Pattern: 2pm-10pm , one weekend on / one weekend off

Benefits: 30 days annual leave, pension, 24/7 employee assistance programme, online GP access for you and your family, 10% staff discount at Heron Foods & B&M

About the Role

We're looking for a reliable and organised Warehouse Office Administrator to join our team at the Melton Distribution Centre. You'll play a key part in ensuring our stores receive accurate, timely deliveries and that our logistics operation runs smoothly.

Key Responsibilities

• Order coordination - Manage the shops' ordering process, dispatch orders and maintain the order queue.
• Despatch administration - Issue loading tickets, create dispatch notes and allocate trucks/trailers.
• Logistics problem-solving - Reroute deliveries, support with vehicle issues and keep operations moving.
• Store communication - Update stores on delivery schedules and resolve any queries.
• Operational support - Assist loading and picking teams to maintain accuracy and efficiency.

What We're Looking For

• Strong IT skills including Excel, Outlook and Word.
• Experience in administration or logistics is helpful but not essential.
• Confident communicator with excellent organisation skills.
• Able to work independently and as part of a team.
• Full UK driving licence required due to travel between sites.

What We Can Offer You

• 30 days annual leave with additional long-service accrual, plus option to buy extra days.
• 24/7 online GP access for you and your family (partner and children up to age 21).
• 10% discount at Heron Foods & B&M, plus double-discount weekends.
• Wellbeing support via Smart Health.
• Access to BenefitHub for discounts on everyday purchases, eating out, days out and more.
• Ongoing learning and development through on-the-job training, eLearning or apprenticeships.
• Reward and recognition schemes, including long-service celebrations.

Heron Foods has been a trusted name since 1979, offering top-brand groceries at low prices. As part of the B&M Group, we continue to serve customers across England and Wales with value and reliability. We're proud of our friendly culture and supportive teams who help keep our operations running smoothly.