Warehouse Office Administrator

Heron Foods Limited; United Kingdom; Remote; GBP 23,000 - 28,000; Full time

Benefits offered by this job

30 days annual leave

Pension

24/7 employee assistance programme

Online GP access for you and your/your

10% staff discount

Job summary

Heron Foods Limited in Melton is seeking a reliable Warehouse Office Administrator to support the distribution centre's daily operations. You will ensure accurate, timely deliveries to stores and maintain smooth logistics flows.

The role requires strong IT skills, good organisation and the ability to work both independently and as part of a team. A full UK driving licence is required for travel between sites.

Qualifications

• Experience in administration or logistics is helpful but not essential.
• Strong IT skills including Excel, Outlook and Word.
• Confident communicator with excellent organisation skills.
• Ability to work independently and as part of a team.
• Full UK driving licence required due to travel between sites.

Responsibilities

• Order coordination - Manage the shops’ ordering process, dispatch orders and maintain the order queue.
• Despatch administration - Issue loading tickets, create dispatch notes and allocate trucks/trailers.
• Logistics problem-solving - Reroute deliveries, support with vehicle issues and keep operations moving.
• Store communication - Update stores on delivery schedules and resolve any queries.
• Operational support - Assist loading and picking teams to maintain accuracy and efficiency.

Skills

IT skills

Administration experience

Logistics knowledge

Communication skills

Organisational skills

Tools

Excel

Outlook

Word

Job description

Salary: £25,683.39 per annum Hours: 37.5 hours per week

Shift Pattern: 2pm–10pm, one weekend on / one weekend off

Benefits: 30 days annual leave, pension, 24/7 employee assistance programme, online GP access for you and your family, 10% staff discount at Heron Foods & B&M

About the Role

We’re looking for a reliable and organised Warehouse Office Administrator to join our team at the Melton Distribution Centre. You’ll play a key part in ensuring our stores receive accurate, timely deliveries and that our logistics operation runs smoothly.

Key Responsibilities

• Order coordination - Manage the shops’ ordering process, dispatch orders and maintain the order queue.
• Despatch administration - Issue loading tickets, create dispatch notes and allocate trucks/trailers.
• Logistics problem‑solving - Reroute deliveries, support with vehicle issues and keep operations moving.
• Store communication - Update stores on delivery schedules and resolve any queries.
• Operational support - Assist loading and picking teams to maintain accuracy and efficiency.

What We’re Looking For

• Strong IT skills including Excel, Outlook and Word.
• Experience in administration or logistics is helpful but not essential.
• Confident communicator with excellent organisation skills.
• Able to work independently and as part of a team.
• Full UK driving licence required due to travel between sites.

What We Can Offer You

• 30 days annual leave with additional long‑service accrual, plus option to buy extra days.
• 24/7 online GP access for you and your family (partner and children up to age 21).
• Access to BenefitHub for discounts on everyday purchases, eating out, days out and more.
• Ongoing learning and development through on‑the‑job training, eLearning or apprenticeships.
• Reward and recognition schemes, including long‑service celebrations.

Heron Foods has been a trusted name since 1979, offering top‑brand groceries at low prices. As part of the B&M Group, we continue to serve customers across England and Wales with value and reliability. We’re proud of our friendly culture and supportive teams who help keep our operations running smoothly.

Join Us

If this sounds like the right fit for you, we’d love to hear from you. You’ll be joining a supportive organisation where your contribution really matters.