Warehouse Operations Manager

Bidfood UK; Worcester; On-site; GBP 52,000 - 76,000; Full time

Benefits offered by this job

25 days holiday

Company pension (6% after year 1)

Healthcare plan

Life cover

Confidential counselling

Discounts

Job summary

Bidfood UK in Worcester is seeking a Warehouse Operations Manager to run the 24-hour operation. You will lead through an established management team, align Day and Night shifts, and focus on improving productivity, safety, service and cost while ensuring engagement and compliance.

You should be able to translate data and KPIs into actionable improvements, develop managers, and deliver sustainable change through others in a high-volume environment where deadlines matter.

Qualifications

• Led sizeable, fast-paced warehouse/distribution operations.
• Delivered significant operational improvements.
• Improved productivity and reduced costs without compromising safety or service.
• Used data to challenge existing ways of working for better decisions.
• Managed labour, budgets and changing workload in a commercial way.
• Developed managers and built stronger-performing teams.
• Operated in a high-volume environment with strict deadlines.

Responsibilities

• Provide senior leadership across the full warehouse operation.
• Lead and develop warehouse managers across Days and Nights.
• Own productivity, labour planning, cost control and performance.
• Identify opportunities to improve processes, shift structures and stock movement.
• Use data and KPIs to understand root causes and drive improvement.
• Drive continuous improvement while safeguarding safety and service.

Skills

Leadership

Operational improvements

Productivity management

Cost control

Labour planning

Data analysis

Safety management

Team development

KPI utilisation

Job description

About the role

Warehouse Operations Manager – Worcester

We’re looking for a strong operational leader to take overall responsibility for our 24-hour warehouse operation at Bidfood Worcester.

You’ll lead the warehouse through an established management team, bringing together Days and Nights under one clear operational structure. Your focus will be on improving the operation as a whole: productivity, safety, cost, service, engagement, compliance, management capability and continuous improvement.

We’re looking for somebody who is comfortable getting into the detail when needed, but whose real strength is identifying where the operation can perform better and then delivering sustainable change through others.

What you’ll be responsible for

You’ll provide senior leadership across the full warehouse operation, including:

• Leading and developing warehouse managers and team managers across Days and Nights.
• Owning warehouse productivity, labour planning, cost control and operational performance.
• Identifying opportunities to improve processes, shift structures, workflow, stock movement and resource utilisation.
• Using data and KPIs to understand root causes rather than simply reacting to daily performance.
• Driving measurable continuous improvement while protecting safety, service and colleague engagement.
• Working closely with Stock, Transport and other depot functions to improve end-to-end performance.
• Building management capability, accountability and succession across the warehouse team.

About you

We’re less interested in the industry you come from than in what you have actually achieved.

You’re likely to have led a sizeable, fast-paced warehouse, distribution or logistics operation and will be able to demonstrate that you have:

• Led teams of managers of various levels.
• Personally identified and delivered significant operational improvements.
• Improved productivity and reduced cost without compromising safety or customer service.
• Used operational data to challenge existing ways of working and make better decisions.
• Managed labour, budgets and changing workload in a commercially disciplined way.
• Developed managers and built stronger-performing teams.
• Operated successfully in a high-volume environment where service deadlines matter.

Experience within foodservice, FMCG, retail distribution or temperature-controlled logistics would be useful, but it isn’t essential.

Why Bidfood?

Bidfood is one of the UK’s leading foodservice wholesalers, and Worcester is a growing, fast-paced multi-temperature operation with a strong opportunity for the right person to make a visible impact.

You’ll join a business that actively supports learning, development and career progression. Current Bidfood benefits include:

• 25 days’ holiday plus bank holidays, with the opportunity to buy more.
• Company pension – matching up to 6% after the first year.
• Healthcare plan including support with everyday medical costs and access to a digital GP.
• Life cover.
• Employee assistance and confidential counselling support.
• High-street, travel, cinema, technology, food and drink discounts.
  Opportunities for continued development and progression.

If you’re the type of operational leader who naturally asks why something is done the way it is, what the data tells you and how it could work better, we’d like to hear from you.

About us

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us – and you really can come as you are!