Warehouse IT & WMS Systems Specialist

NewCold; Wakefield; On-site; GBP 35,000 - 55,000; Full time

Job summary

NewCold in Wakefield is seeking a Key User / IT Systems Specialist to bridge warehouse operations and IT. You will oversee the day-to-day system operations of our automated site and support the technology that keeps our warehouse running efficiently.

Working with IT specialists and operations, you will configure hardware, manage user access, troubleshoot issues in MFCS/C3/CHUI-like systems, and help drive continuous improvement across our logistics platforms.

Qualifications

• Experience with Warehouse Management Systems (WMS) or logistics IT systems.
• Ability to troubleshoot IT hardware and software in a fast-paced warehouse.
• Experience with Topdesk or similar service desks is preferred.

Responsibilities

• Support daily WMS operations and IT infrastructure on site.
• Configure hardware, manage user access and site data.
• Troubleshoot automated warehouse processes and RF systems.
• Log incidents and assist with continuous improvement initiatives.

Skills

WMS experience

IT systems troubleshooting

Topdesk experience

RF / warehouse tech

Analytical skills

Tools

Topdesk

RF hardware

Job description

NewCold in Wakefield is seeking a Key User / IT Systems Specialist to bridge warehouse operations and IT. You will oversee the day-to-day system operations of our automated site and support the technology that keeps our warehouse running efficiently.

Working with IT specialists and operations, you will configure hardware, manage user access, troubleshoot issues in MFCS/C3/CHUI-like systems, and help drive continuous improvement across our logistics platforms.