Warehouse Coordinator - IT

Tetra Tech, Inc.; Leeds; On-site; GBP 25,000 - 36,000; Full time

Job summary

Tetra Tech in Leeds is seeking a hands-on Warehouse Coordinator - IT to manage device builds, imaging, stock control and service delivery in a busy office-based role.

You will act as the operational hub between procurement, support teams and end users, ensuring accurate asset records, timely deployments and secure disposal in line with policy.

Qualifications

• Experience with desktop/laptop hardware and Windows 10/11.
• Strong customer service skills.
• Experience in asset or stock control is preferred.

Responsibilities

• Warehouse Operations & Coordination – Coordinate daily warehouse workflow to meet build, deployment and return SLAs; act as first point of contact for depot queries and elevate issues when required.
• Asset & Stock Management – Maintain accurate asset registers, monitor stock levels, arrange replenishment and coordinate hardware reallocations, refurbishment and disposal in line with policy.
• Device Build, Imaging & Configuration – Build and image devices using approved tools, keep standard OS builds current, install authorised software and support profile migration.
• End User Support & Service Delivery – Provide technical support by phone, email and in person; log and manage incidents in ServiceNow; balance workload under pressure while maintaining strong customer service.
• Security & Process Compliance – Handle sensitive information with discretion and follow defined processes consistently.

Skills

Desktop hardware

Customer service

Asset/stock control

Job description

Join a purpose-driven IT team where precision, process and practical skills keep our business operations running smoothly. We’re seeking an WarehouseCoordinator - IT in person in Leeds who thrives in a hands-on technical role supporting device lifecycle, stock control and service delivery.

Purpose and Scope of the Role:

You will own day-to-day IT warehouse and asset activities that keep devices moving from procurement through deployment to secure disposal. This role manages device builds, imaging and configuration, maintains accurate asset and stock records, coordinates refurbishment and reallocations, and ensures depot processes are applied consistently across the IT estate. You will be the operational hub between procurement, support teams and end users.

Your Impact in this position:

You will accelerate engineers and office-based staff back to productivity by delivering timely, standardised device builds and reliable stock management. Your work reduces incidents, shortens device turnaround, preserves data security and supports compliance with disposal policies. Clear documentation, effective prioritisation and a customer-focused approach will directly improve service levels across the organisation.

• Warehouse Operations & Coordination - Coordinate daily warehouse workflow to meet build, deployment and return SLAs; act as first point of contact for depot queries and elevate issues when required.
• Asset & Stock Management - Maintain accurate asset registers, monitor stock levels, arrange replenishment and coordinate hardware reallocations, refurbishment and disposal in line with policy.
• Device Build, Imaging & Configuration - Build and image devices using approved tools, keep standard OS builds current, install authorised software and support profile migration.
• End User Support & Service Delivery - Provide technical support by phone, email and in person; log and manage incidents in ServiceNow; balance workload under pressure while maintaining strong customer service.
• Security & Process Compliance - Handle sensitive information with discretion and follow defined processes consistently

Skills,qualificationsand experience:

Practical experience with desktop/laptop hardware, Windows 10/11. Customer service skills and prior asset/stock control exposure preferrable.

Working environment:

This is an office-based position in Leeds with full office attendance required.

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Whyjoin Tetra Tech?

TetraTech is a leading provider of consulting and engineering services workingacross the full project lifecycle worldwide. We have a wide rangeofexpertiseacross our teams, providing a global support networkwith a personalised approach to client relationships to better understand wherewe can add value.We provide a collaborative environment that supportsindividual performance, innovation, and creativity.

Wesupport public and private sector clients on local, national, and internationalprojects to deliver sustainable and resilient solutions. Our operations in theUK, Ireland, and the Netherlands include more than 6,000 employees whoareLeading with Science®to solve our clients’ most complexproblems.

Inalignment with the Equality Act 2010, we will make reasonable adjustments tosupport candidates andemployeesrequiringadditionalarrangements. This could includeadaptations to work schedules, training approaches, or the physical workspace.Please inform us if you need any accommodations during the recruitment processor in your day-to-day role.