Warehouse Coordinator - IT

Tetra Tech Europe; Leeds; On-site; GBP 28,000 - 38,000; Full time

Job summary

Tetra Tech Europe in Leeds seeks a hands-on Warehouse Coordinator - IT to manage device lifecycle, stock control and service delivery in a busy IT environment. You will own day-to-day IT warehouse activities, from procurement through deployment to secure disposal, and you will coordinate builds, imaging and configuration.

This office-based role requires practical experience with desktop hardware and Windows 10/11, plus strong customer service and asset/stock control skills.

Qualifications

• Practical experience with desktop/laptop hardware and Windows 10/11.
• Strong customer service and stock control exposure preferred.

Responsibilities

• Coordinate daily IT warehouse workflow to meet build, deployment and return SLAs.
• Maintain asset registers and monitor stock levels; coordinate refurbishments and disposals.
• Build and image devices using approved tools; ensure standard OS builds.
• Provide end-user support via phone, email and in person; log incidents in ServiceNow.
• Act as liaison between procurement, support teams and end users.

Skills

Desktop hardware

Windows 10/11

Customer service

Stock control

Tools

ServiceNow

Job description

Join a purpose-driven IT team where precision, process and practical skills keep our business operations running smoothly. We’re seeking an Warehouse Coordinator - IT in person in Leeds who thrives in a hands‑on technical role supporting device lifecycle, stock control and service delivery.

Purpose And Scope Of The Role

You will own day‑to‑day IT warehouse and asset activities that keep devices moving from procurement through deployment to secure disposal. This role manages device builds, imaging and configuration, maintains accurate asset and stock records, coordinates refurbishment and reallocations, and ensures depot processes are applied consistently across the IT estate. You will be the operational hub between procurement, support teams and end users.

Your Impact In This Position

You will accelerate engineers and office‑based staff back to productivity by delivering timely, standardised device builds and reliable stock management. Your work reduces incidents, shortens device turnaround, preserves data security and supports compliance with disposal policies. Clear documentation, effective prioritisation and a customer‑focused approach will directly improve service levels across the organisation.

Core Capabilities

• Warehouse Operations & Coordination - Coordinate daily warehouse workflow to meet build, deployment and return SLAs; act as first point of contact for depot queries and elevate issues when required.
• Asset & Stock Management - Maintain accurate asset registers, monitor stock levels, arrange replenishment and coordinate hardware reallocations, refurbishment and disposal in line with policy.
• Device Build, Imaging & Configuration - Build and image devices using approved tools, keep standard OS builds current, install authorised software and support profile migration.
• End User Support & Service Delivery - Provide technical support by phone, email and in person; log and manage incidents in ServiceNow; balance workload under pressure while maintaining strong customer service.
• Security & Process Compliance - Handle sensitive information with discretion and follow defined processes consistently

Skills, Qualifications And Experience

Practical experience with desktop/laptop hardware, Windows 10/11. Customer service skills and prior asset/stock control exposure preferrable.

Working Environment

This is an office‑based position in Leeds with full office attendance required.

Why join Tetra Tech?

Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity.

We support public and private section clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science® to solve our clients’ most complex problems.

In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day‑to‑day role.