Warehouse Automation Control Specialist

MWI Buying Group; Birmingham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary package

Training & development

Global healthcare org

Employee wellbeing

Job summary

Cencora's Central Logistics Centre in Birmingham seeks a proactive Control Room Specialist to monitor automated warehouse systems, optimise performance, and minimise downtime. You will collaborate with IT, engineering, and operations to ensure smooth, compliant operations.

The role requires experience with KNAPP and Manhattan WMS, strong troubleshooting, and the ability to work across shifts, including weekends, in a fast-paced distribution environment.

Qualifications

• Experience in high-volume warehouse or logistics environment.
• Strong technical troubleshooting and problem solving abilities.
• Knowledge of WMS and automated warehouse technologies.
• Excellent communication and interpersonal skills.
• Strong analytical skills with attention to detail.

Responsibilities

• Monitor and manage KNAPP and Manhattan warehouse management systems to ensure optimal performance and availability.
• Identify, investigate, and resolve system issues, escalating where required to minimise operational downtime.
• Analyse system performance and identify bottlenecks to improve throughput and efficiency.
• Support team leaders and managers by providing operational system expertise and technical guidance.
• Coordinate with IT, engineering, and technical teams to resolve equipment and system‑related issues.
• Manage workflow releases and outbound operational priorities to maintain customer service levels.
• Support weekly warehouse planning activities, including pick strategy and slotting optimisation.
• Ensure compliance with health and safety standards, GDP requirements, company policies, and operational procedures.

Skills

Warehouse experience

Troubleshooting

WMS knowledge

Communication

Analytical skills

Multi-tasking

MS Office 365

Cross-department work

Education

N/A

Tools

KNAPP WMS

Manhattan WMS

Job description

Cencora's Central Logistics Centre in Birmingham seeks a proactive Control Room Specialist to monitor automated warehouse systems, optimise performance, and minimise downtime. You will collaborate with IT, engineering, and operations to ensure smooth, compliant operations.

The role requires experience with KNAPP and Manhattan WMS, strong troubleshooting, and the ability to work across shifts, including weekends, in a fast-paced distribution environment.