Warehouse Assistant

JKH Ltd; Mildenhall; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

22 days holiday per year

Health Cash Plan

Death in Service Cover

Job summary

JKH Ltd in Mildenhall is looking for a Warehouse Assistant to manage warehouse operations and stock management. The role requires a B1 Forklift Qualification and involves assisting in the end-to-end process of goods handling.

The successful candidate will work full-time onsite and receive a salary of up to £30,000 per year, alongside benefits such as 22 days of holiday rising to 26 and a Health Cash Plan.

Qualifications

• Possess a B1 Forklift License; B2 preferred.
• Experience in fast-paced production environments.
• Knowledge of stock management systems.

Responsibilities

• Manage customer interactions related to goods.
• Ensure accurate delivery and receipt of goods.
• Assist with loading and unloading deliveries.

Skills

B1 Forklift License

Customer Service Skills

Stock Control

MS Office Proficiency

Job description

We are seeking a Warehouse Assistant with a B1 Forklift Qualification to assist with warehouse operations and stock management within the business as well as preparation and handling of incoming and outgoing goods.

Reference.

JKH/139

contract.

Permanent
Full time on site

salary & Benefits.

Up to £30,000 per annum depending on experience

22 days holiday per year + bank holidays (7 holiday days to be used for Christmas shutdown) rising to 26 days with length of service

Health Cash Plan, Death in Service Cover

department.

Operations – reporting to Warehouse Supervisor

hours.

40 hours (7am to 4pm
Monday to Friday)

Key Responsibilities:

• Act as key point of contact for customer interactions related to goods, ensuring professional service and resolution of any issues.
• Assist with the end‑to‑end process of receiving deliveries, ensuring all goods are thoroughly checked against paperwork, receipted accurately on the stock management system, stored appropriately in correct location and delivered promptly to relevant stakeholders when required.
• Assist with the preparation of goods and loading and unloading of lorries, ensuring efficiency and safety standards are met.
• Assist with tooling management, including issuing, logging, and ensuring the availability of tooling for operational needs.
• Assist with quality checks on received goods, liaising with the Quality team and other department heads to address defects or concerns.
• Ensure operational areas, including the yard and goods‑in section, are consistently clean, organised, and compliant with safety standards.

KNOWLEDGE, EXPERIENCE AND TECHNICAL SKILLS:

• Possession of a B1 Forklift License essential, B2 licence preferred (preferably RTITB or NPORS but will accept inhouse training).
• Extensive experience working in a fast‑paced production/manufacturing environment contributing to the delivery of high‑quality products.
• Experience supporting stock control processes, including tracking, handling, and maintaining accurate stock levels, with a working knowledge of stock management systems and scanning equipment for order picking and transfers.
• Demonstrated ability to deliver exceptional customer service to customers, suppliers, colleagues, and other stakeholders.
• Proficient in MS Office packages, including Outlook, Word, and Excel.

Person Specification:

Team Player:

• Cultivate strong, effective relationships with all stakeholders, working collaboratively
  towards team and business goals.
• Be proactive in identifying and addressing issues before they become major problems.

Accountability and Responsibility:

• Take ownership of tasks and responsibilities, ensuring timely and high‑quality completion.

Our Values:

Be an ambassador for JKH’s brand and values – demonstrate the company values through
behaviour and ways of working:
Integrity – Act with honesty and deliver on promises. Maintain strong moral principles at all
times regardless of who is watching.
Accountability – Safety is the priority, don’t cut corners. Everything is done to the highest
standard and always look for what can be improved. Take ownership of tasks and do not
walk past a problem expecting the next person to deal with it.
Collaboration – Co‑operate with others to achieve team goals. Treat everyone with respect
and provide support where you can.