Warehouse Administrator

First Call Contract Services Limited; Hemel Hempstead; On-site; GBP 30,000 - 32,000; Full time

Job summary

First Call Contract Services Limited in Hemel Hempstead is seeking a Warehouse Administrator to join our busy Goods In team, supporting deliveries, stock control and supplier coordination.

This role requires accurate data entry on the SharpAx system, proactive chasing of outstanding deliveries and clear communication with suppliers, hauliers and internal departments to keep goods-in operations efficient and well-documented.

Qualifications

• Experience in warehouse administration, goods-in or stock control.
• Experience with warehouse management systems; SharpAx knowledge is advantageous.
• Strong admin skills with meticulous attention to detail.
• Confident liaising with suppliers, hauliers and internal departments.

Responsibilities

• Coordinate deliveries with suppliers and hauliers and update SharpAx.
• Match supplier delivery notes to purchase orders; report discrepancies.
• Input weights and storage locations in SharpAx; manage stock records.
• Provide general admin support to the Goods In team and keep areas organized.

Skills

Warehouse Admin

Stock Control

Supplier Liaison

SharpAx

Attention to Detail

Time Management

Tools

SharpAx

Job description

Warehouse Administrator

Location: Hemel Hempstead
Salary: £30,000-£32,000 per annum, depending on experience (higher salaries may be considered for an exceptionally experienced candidate)
Hours: Monday to Friday, 7:00am-4:00pm
Job Type: Full-time, Permanent

About the Role

We are looking for an organised and proactive Warehouse Administrator to join a busy warehouse operation, supporting the Goods In team with deliveries, stock management and supplier coordination.

This is a varied administrative role where accuracy, communication and attention to detail are essential. You will be responsible for coordinating incoming deliveries, maintaining accurate records on the SharpAx system, resolving delivery discrepancies and ensuring the Goods In department runs efficiently.

The ideal candidate will have previous experience in a warehouse administration, goods-in or stock control role and be confident liaising with suppliers, hauliers and internal departments.

Key Responsibilities

Delivery Coordination & Supplier Liaison

• Liaise with suppliers and hauliers to arrange delivery slots and update the SharpAx system accordingly.

• Chase late or outstanding deliveries to ensure goods arrive as scheduled.

• Match and check supplier delivery notes against DDC purchase orders, ensuring all details are accurate.

• Book incoming deliveries and purchase orders onto the SharpAx system.

• Report delivery discrepancies, shortages or damaged goods to suppliers, Purchasing and Accounts.

• Notify Purchasing and Customer Services when new or urgent products arrive.

Goods In & Stock Administration

• Input product weights and storage locations for new products onto SharpAx.

• Assist with breaking down and checking incoming parcel deliveries when required.

• Liaise with Goods In forklift drivers regarding incoming deliveries, discrepancies and any operational issues.

• Prepare delivery labels in advance to support an efficient Goods In process.

• Monitor the quarantine area and liaise with Purchasing and suppliers regarding purchase returns.

• Check stock levels on SharpAx to support Team Leaders and Pickers with stock-related queries.

• Maintain accurate system records and ensure delivery documentation is completed correctly.

Office & General Administration

• Keep the Goods In office clean, tidy and well organised.

• Provide day-to-day administrative support to the Goods In team.

• Identify opportunities to improve the efficiency and organisation of warehouse administration processes.

Skills & Experience Required

• Previous experience in warehouse administration, goods-in, stock control or a similar logistics environment.

• Experience using warehouse management systems; knowledge of SharpAx would be advantageous.

• Strong administrative skills with excellent attention to detail.

• Confident communicating with suppliers, hauliers and internal departments.

• Good organisational and time-management skills, with the ability to prioritise competing tasks.

• A proactive approach to chasing outstanding deliveries and resolving discrepancies.

• Confident using computer systems and maintaining accurate records.

• A reliable, flexible and team-focused approach to work.

What We're Looking For

We are seeking someone who can take ownership of the administrative side of Goods In, ensuring deliveries are processed accurately, issues are followed up promptly and the warehouse team has the information it needs to operate effectively.

Someone with strong warehouse administration experience, particularly within a fast-paced goods-in or distribution environment, would be well suited to this position.