Warehouse Administrator

YUSEN LOGISTICS CO; City of Westminster; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Health cash plan

Company pension scheme

Cycle to work scheme

Employee referral scheme

Critical Illness Cover

Free online Fitness Platform

Job summary

Yusen Logistics is seeking a Warehouse Administrator for our Erith site to support smooth operations and meet customer requirements. You will carry out a range of administrative tasks, ensure data accuracy, and maintain 5S compliance.

The role includes coordinating with teams, handling customer reports, and adhering to SLAs. This is a full-time position with a night shift allowance and requires strong attention to detail and teamwork.

Qualifications

• Strong communication and customer service skills.
• Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook).
• Accurate data entry and record keeping in warehouses.
• Ability to prioritise tasks and work in a team.

Responsibilities

• Complete customer reports accurately and on time.
• Enter data into the system with precision and update records.
• Follow escalation processes promptly within timelines.
• Support route planning and ensure routes are closed correctly.
• Ensure goods are received, picked and despatched per SLAs.
• Maintain 5S discipline and support warehouse administration.
• Demonstrate strong communication with stakeholders.

Skills

Data entry

Communication

5S

Time management

Team player

Attention to detail

Customer service

Administrative tasks

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. www.yusen-logistics.com, We are looking for a Warehouse Administrator to join us at our Erith site (DA18 4AF). This is an exciting opportunity to grow with us as we develop the site into a key hub for our Southeast operations. In this role, you'll support the smooth and efficient running of the warehouse by carrying out a variety of administrative tasks to ensure that customer requirements are achieved in a timely manner.,

• Complete all customer reports accurately and on time, ensuring information is clear and reliable.
• Enter data into the system with precision, monitoring and updating records as required.
• Follow the customer's escalation process promptly and in line with agreed timelines.
• Support with route planning and ensure routes are closed correctly
• Ensure customer goods are received, picked, and despatched accurately through SCALE and in accordance with Yusen's Service Level Agreements (SLAs).
• Ensure consistent 5S compliance - Sort, Straighten, Sanitise, Standardise, Sustain., At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.

  Strong communication skills, with the confidence to engage effectively with both Yusen and customer stakeholders.

• A genuine commitment to delivering excellent customer service.
• Good working knowledge of Microsoft applications, including Excel, PowerPoint and Outlook.
• A collaborative, team focused approach.
• Ability to prioritise workload, effectively managing multiple tasks.
• A high level of accuracy and attention to detail in all aspects of your work.

  This is a full-time, permanent position offering a salary of £31,500 plus £1,872 night shift allowance. The working hours are 22:00 to 06:30 Monday evening until Saturday morning., Salary of £31,500 per annum Plus a £1,872 Night Shift Allowance

• Health cash plan
• Company pension scheme
• Cycle to work scheme
• Employee referral scheme
• Critical Illness Cover
• Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• Employee benefits, i.e., free eye test, up to 25% off gym membership, and high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling and Care Concierge