Ward Team Administrator

Tewv; Tees Valley; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Free on-site parking

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a part-time Ward Team Administrator for the PICU at Roseberry Park in Middlesbrough, Tees Valley. The role is 30 hours per week with responsibilities in a busy ward office.

The successful candidate will emphasise customer service, administrative skills and ability to multitask within a healthcare environment. Right to work in the UK is required; visa sponsorship is not available.

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills in literacy and numeracy Level 2 or GCSE in Maths and English (Grade 4-9).
• Level 3 in Business Administration.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Responsibilities

• Provide admin support to the Ward and PICU team to ensure safe, high-quality care for service users.
• Coordinate diary management, meetings, data input and information presentation.
• Multitask effectively in a busy ward office and build strong working relationships.

Skills

Customer service

Microsoft Office

Communication skills

Organisation

Teamwork

Education

Level 3 in Business Administration

RSA Level 2 or equivalent Secretarial/administrative experience

Level 2 literacy/numeracy or GCSE English/Maths

Tools

Microsoft Office

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Ward Team Administrator

The closing date is 14 October 2026

An exciting opportunity has arisen for a conscientious and supportive administrator to join our busy and dedicated team based within the PICU at Roseberry Park, part time (30 hours).

Roseberry Park is an inpatient Adult Mental Health hospital providing services and delivering care to the Tees Valley area. This unit is situated on Marton Road, Middlesbrough and benefits from free on-site parking and is easily accessed by car, bus and bicycle.

As a member of the PICU Admin Team, you will work in an office at the centre of a ward. The office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, an interestin working in a health care setting and a 'can do' attitude.

The Ward Team Administrator role is pivotal in the day-to-day operations of the ward teams. As part of this role, you will work closely with the Nursing team, Consultants, Medics and the wider Roseberry Park teams to provide the best possible care to the service user(s).

We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload, meet deadlines and build strong working relationships with a variety of people.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

Our organisation is on a Journey to Change, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our staff, for the right roles, at the right time.

Person Specification

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.


• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.


• Level 3 in Business Administration.


• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).


• Customer Service experience (face to face, answering calls, correspondence).


• Experience of organising completing demands and workloads.


• Experience of setting up and maintenance of administrative systems and processes.


• Experience of working autonomously and proactively.


• Experience of supporting/supervising staff.


• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications.


• Understanding of data protection and the need for confidentiality and how to maintain this.


• Knowledge of office systems and processes


• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£25,760 to £27,476 a yearpro rata, per annum