Team Administrator (maternity cover)

Derbyshirehealthcareft; East Midlands; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working

Annual leave 27 days + bank holidays (

Training & development

Employee assistance programme

Job summary

Derbyshire Healthcare NHS Foundation Trust is seeking a Band 3 Team Administrator to support the Liaison & Diversion and Reconnect services. The role involves coordinating meetings, managing records, and handling communications within busy criminal justice related services.

The successful candidate will use Microsoft Office and electronic patient record systems, maintain accurate data, and support workforce processes while working independently and as part of a multidisciplinary team.

Qualifications

• RSA III or equivalent qualification in Typewriting or Word Processing.
• Good standard of spelling and literacy.
• ECDL.
• 3 years’ experience of working in a busy office.
• NHS experience.
• Reception/front of house experience.

Responsibilities

• Coordinate meetings and appointments; prepare agendas and take minutes.
• Maintain electronic records and filing systems; produce reports.
• Respond to telephone and email enquiries; liaise with staff and partner agencies.
• Support annual leave, sickness, training and other workforce processes.
• Support new starters and improve administrative systems across L&D and Reconnect.

Skills

Organisational skills

Communication

Attention to detail

Education

RSA III or equivalent (Typewriting/Word Processing)

ECDL

Tools

Microsoft Office

Electronic patient record systems

Job description

View our current vacancies by professional area below, or view all our vacancies at healthjobsuk.com

Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

Job overview

We are looking for an organised, proactive and professional Band 3 Team Administrator to support our Liaison & Diversion and Reconnect services.

This is a varied role providing high-quality administrative support across busy criminal justice services working with people in police custody, courts, probation, prisons and the community.

You will help coordinate appointments, meetings, correspondence, records, data, reports and day-to-day team processes, while supporting managers and clinicians with key administrative tasks. You will also help maintain accurate information relating to activity, sickness, annual leave and service performance, and may act as a point of contact for colleagues, partner agencies and other services.

You will need excellent communication and organisational skills, confidence using Microsoft Office and electronic record systems, and the ability to manage competing priorities while maintaining accuracy, confidentiality and professionalism.

We are looking for someone who is dependable, flexible and able to work both independently and as part of a multidisciplinary team. This is an opportunity to support services that aim to reduce health inequalities, improve continuity of care and help people engage with the right support at key points in the criminal justice pathway.

Main duties of the job

The Team Administrator will provide high-quality administrative support across the Liaison & Diversion and Reconnect services, helping both teams to run smoothly, efficiently and professionally.

Key duties will include arranging meetings and appointments, preparing agendas and taking minutes, managing correspondence, maintaining accurate electronic records, supporting data collection and reporting, and responding to telephone and email enquiries. The postholder will also support day-to-day staff administration, including annual leave, sickness recording, training information and other workforce processes.

The role will involve regular liaison with clinicians, managers, police, probation, prison staff, other partner agencies and wider Trust services, ensuring information is communicated accurately and handled confidentially.

You will use Microsoft Office and electronic patient record systems to support service activity, maintain databases and produce routine reports. You will need to manage competing priorities, resolve routine queries using initiative and escalating issues appropriately.

The postholder will work closely with other administrative colleagues, provide cover when required, support new starters and contribute to improving administrative systems and processes across L&D and Reconnect.

Working for our organisation

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”

Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service

Yearly appraisal and commitment to ongoing training

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

Detailed job description and main responsibilities

The Team Administrator will provide comprehensive administrative support across the Liaison & Diversion and Reconnect services, ensuring an efficient, responsive and professional service.

Responsibilities will include coordinating meetings and appointments, preparing agendas and taking accurate minutes, producing correspondence, reports, spreadsheets and other documentation, and maintaining effective electronic records and filing systems.

The postholder will respond to telephone and email enquiries, liaise with clinicians, managers, police, probation, prison colleagues, partner agencies and wider Trust services, and ensure confidential and sensitive information is handled appropriately.

The role will include supporting the accurate collection, input and reporting of service activity and performance information, alongside administrative support for annual leave, sickness, training, recruitment and other workforce processes.

The postholder will use initiative to organise and prioritise their workload, resolve routine issues and elevate concerns appropriately. They will work closely with other administrative colleagues, provide cover when required, support new starters and contribute to the development and improvement of administrative systems across both services.

Please see the attached Job Description and Person Specification for full details of the role, responsibilities and requirements.

Person specification

Attainment/Qualifications

• RSA III or equivalent qualification in Typewriting or Word Processing, or demonstrable skills
• Good standard of spelling and literacy
• ECDL

Knowledge/ Experience

• 3 years’ experience of working in a busy office
• Ability to organise and prioritise own work
• NHS experience
• Reception/front of house experience

Additional Information

Flexible Working

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

Disability Confident Employer

The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.

DBS Checks

The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.

Application numbers

Information about joining our bank of temporary workers

Information on the support and education we provide to junior doctors during their years of clinical training

Information about the agreed set of commitments that employees can each expect from the Trust, and give in return