Ward Receptionist

Somerset NHS Foundation Trust; City of Westminster; In loco; GBP 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

NHS pension

Flexible working

Annual leave

Blue Light Card

Descrizione del lavoro

Somerset NHS Foundation Trust is seeking a Ward Receptionist to be the welcoming first point of contact for patients, visitors and clinical staff. You will provide essential administrative support to the ward, manage front-of-house duties and help keep the department running smoothly in a busy environment.

Ideal applicants will have strong communication skills, be organised and able to multitask, with experience in customer service and basic IT (Word, Excel, email).

Competenze

• Experience in reception/front-of-house roles.
• Experience with the general public in retail or public services.
• Excellent communication in English (written and spoken).
• Basic IT skills; able to use Word, Excel and email.
• Awareness of NHS COSHH, H&S, Infection Control and Data Protection.

Mansioni

• First point of contact for patients, visitors and healthcare professionals.
• Provide administrative support to clinical teams.
• Keep the ward running smoothly in a busy environment.
• Uphold high-quality customer care and professionalism.

Conoscenze

Communication skills

Customer service

Organisational skills

Multitasking

English proficiency

Strumenti

Microsoft Word

Microsoft Excel

Email client

Descrizione del lavoro

Are you organised, people-focused and thrive in a busy environment? We're looking for a Ward Receptionist to join our supportive team and play a vital role in keeping our ward running smoothly. As the first point of contact for patients, visitors and healthcare professionals, you'll help create a welcoming environment while providing essential administrative support to our clinical teams. If you're someone who enjoys multitasking, communicating with a wide range of people and making a difference every day, we'd love to hear from you. This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of care. The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. Basic IT skills Basic keyboard skills Able to use word, excel and email Must be able to communicate in English Language, both written and verbally appropriate to the post, Experience of working with the general public in retail or public services Willingness to use or learn to use a PC Basic knowledge of NHS legislation to include COSHH / Health and Safety / Infection Control / Waste Management / Manual Handling / Confidentiality and the Data Protection Act, Previous recent experience of reception work,

• Kindness
• Respect
• Teamwork
• Everyone
• Everyday
• At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
• The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work., £25272.00 to £25272.00 Yearly