Ward Manager - Charlton Lane Hospital

NHS; Cheltenham; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare provider in Cheltenham is seeking a Ward Manager for Charlton Lane Hospital. The role involves leading the operational and clinical management of the service, providing clinical leadership, and supervising staff. The ideal candidate will be a Registered Mental Health Nurse with significant experience in a multi-disciplinary team and community mental services. This position offers the opportunity to significantly impact mental health care quality.

Qualifications

• Significant experience of MDT working.
• Experience working within Community mental services.
• Experience in delivering training to clinical staff.

Responsibilities

• Lead operational and clinical management of the service.
• Undertake specialist assessment and planning.
• Provide supervision and management to the nursing team.
• Ensure delivery of excellent quality standards of care.

Skills

Clinical management

Leadership

Mentoring

Complex decision making

Education

Registered Mental Health Nurse

Job description

Go back Gloucestershire Health and Care NHS Foundation Trust

Ward Manager - Charlton Lane Hospital

The closing date is 30 September 2025

• Lead in the operational and clinical management of the Service, providing day to day management, leadership and line management to staff including non-clinical staff
• Undertake specialist assessment, planning, implementation and evaluation of nursing care in an in-patient setting for service users with severe / complex mental health conditions
• Demonstrate enhanced competence in complex decision making, assessment and the management of clinical needs
• Collect and collate data / information effectively for the purpose of audit, research and service performance
• Mentor, supervise and teach qualified and unqualified staff including students
• Work in partnership with service users, carers and other agencies to ensure effectiveness of outcomes

Main duties of the job

Provide clinical and line management supervision to the Nursing team.

Be professionally accountable for the work delegated to other members of the team and be responsible for supervising their practice, including planning complex activities which require the formulation and adjustment of care plans

Provide clinical leadership and role modelling for junior staff in relation to risk assessment, management and risk taking and therapeutic clinical interventions

Undertake first line management responsibilities, which will include appraisals, the development of personal development plans, performance monitoring and professional development of staff in the team

Deputise for the Matron as and when required

Participate in the recruitment and selection of staff

Assist with disciplinary investigations as and when required

Ensure effective management of absence including sickness in line with Trust policy

Undertake investigations and reports for complaints, After Action reviews (AAR's) Serious Untoward Incidents (SUI's),

Monitor all aspects of Health and Safety and address with the Matron Manager as necessary

Provide clinical leadership in mental health assessments and review processes

Produce reports and audits, and demonstrate quality using both qualitative and quantitative approaches

Audit the standards of record keeping of documentation

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

Clinical

Responsible for negotiating and developing individual and highly complex care programmes in accordance with service users using a high degree of diplomacy and motivational skills

Ensure the therapeutic programme across a seven day period is developed based on therapeutic outcomes shown through audit and evaluation of evidence based practice

Ensure the promotion of Social Inclusion and the Recovering Model

Ensure that a culture of innovation is achieved through research, practice development, audit and strategic development including the development of local policies and procedures, including psychological interventions

Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required

Co-ordinate and continually analyse and evaluate 24-hr delivery of complex care to ensure that agreed outcomes are met.

Leadership

Deputise for the Matron as and when required

Provide clinical and line management supervision to the multi-disciplinary team to ensure that service users receive excellent quality standards of care, including non-clinical staff

Be professionally accountable for the work delegated to other members of the team and be responsible for supervising their practice, including planning complex activities which require the formulation and adjustment of care plans

Provide clinical leadership and role modelling for junior staff in relation to risk assessment, management and risk taking and therapeutic clinical interventions

Undertake first line management responsibilities, which will include appraisals, the development of personal development plans, performance monitoring and professional development of staff in the team

Participate in the recruitment and selection of staff and ensure completion of the induction programme agreed for the service

Assist with disciplinary investigations as and when required

Ensure effective management of absence including sickness in line with Trust policy

Undertake investigations and reports for complaints, After Action reviews (AARs) Serious Untoward Incidents (SUIs), projects etc as and when required

Monitor all aspects of Health and Safety and address with the Matron Manager as necessary

Provide clinical leadership in mental health assessments and review processes and home treatment

To take responsibility for the teaching, assessing and support of student nurses and NVQ students within their community placements, meeting the aims and objectives of the university / college, where needed liaising with tutors / PCT clinical education lead.

Develop other quality indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence based practice

Produce reports and audits, and demonstrate quality using both qualitative and quantitative approaches to senior managers

Under the guidance on the Matron, to be an active member of the multi-disciplinary team Consensus Group which develops, promotes and implements the Essence of Care Benchmarks and manage available resources to ensure its implementation

Continuously review the operational handbook

Audit the standards of record keeping of documentation

As part of an annual review, will either take the lead or actively input to developing and implementing local and trust wide policies and procedures and participate in other related projects

Training / Education

Deliver teaching and education in line with the Code of Conduct

Continue to develop the service in conjunction with other team members, as specified in the agreed contracts with the Commissioner (NHS Gloucestershire)

Professional

Responsible for own professional development and to keep up to date with current issues in professional field, to include attendance and participation at related meetings, mandatory and in-service study days

Identify and address own professional supervision needs

Participate in the appraisal system and maintain own portfolio

Person Specification

Clinical Experience

• Registered Mental Health Nurse
• Significant experience of MDT working
• Experience working within Community mental services

Leadership

• Experience providing supervision to clinical staff
• Experience with delivering training to clinical staff
• Experience with implementing change to improve quality of care delivered
• Attendance to leadership training or development
• Experience with leading on Quality improvement projects
• experience in involvement in recruitment process or strategy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Gloucestershire Health and Care NHS Foundation Trust