Ward Clerk - Stroke Unit

University Hospitals Dorset; Bournemouth; On-site; GBP 23,000 - 28,000; Part time

Job summary

University Hospitals Dorset is seeking a Ward Clerk for the Stroke Unit at Royal Bournemouth Hospital. This part-time role (22.5 hours per week) supports ward operations, coordinates with multidisciplinary teams and ensures smooth patient flow.

The successful candidate will prioritise tasks, communicate clearly with patients and families, and maintain accurate records in line with governance. Shifts include Saturdays, Sundays and Mondays.

Qualifications

• Numeracy and Literacy GCSE or equivalent standard.
• Excellent communication skills including telephone language skills.
• Organisational skills.
• IT literate.
• ECAMIS/SYMPHONY experience.

Responsibilities

• Support the day-to-day running of the Stroke Unit ward.
• Liaise with multiple teams across the Trust to coordinate care and discharges.
• Assist with safe discharges and communicate with patients and families.
• Maintain accurate records in line with information governance.

Skills

Numeracy & literacy GCSE

Excellent communication

Organisational skills

IT literate

Teamwork / multidisciplinary

Tools

ECAMIS/SYMPHONY

Job description

Main area Medical Grade Band 2 Contract Permanent Hours Part time - 22.5 hours per week (Shifts will be Saturday, Sunday & Monday) Job ref 153-ME06385-A

Department name 01. UHD - General Recruitment Site Royal Bournemouth hospital Town Bournemouth Salary £25,272 pa/pro rata Salary period Yearly Closing 01/11/2026 23:59 Interview date 10/11/2026

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

We are looking for a Ward Clerk to join our team here on the Stroke Unit, to work with our staff to support the day to day running of an dynamic ward, liaise with various teams throughout the Trust, facilitate safe discharges from hospital and help communicate with patients, their friends, and family.

The successful applicant will enjoy working in a busy fast paced environment, will work closely with members of the multidisciplinary team to maintain smooth running of the ward service and care. They must have excellent communication skills, have a putting patients first approach to work, be able to prioritise, organise, be highly motivated; possess a calm approach to the working day and have a good sense of humour. They will also need to be able to keep clear records in line with information governance.

You will be required to work Saturdays, Sundays and Mondays, covering the seven days a week service with our current Ward Clerks.

Base Location: Royal Bournemouth Hospital

Interview: 10th November 2026

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

• Numeracy and Literacy GCSE or equivalent standard
• Excellent communication skills including telephone Language skills
• Organisational skills
• IT Literate
• ECAMIS/SYMPHONY experience

Knowledge

• Knowledge and understanding of data protection and confidentiality
• Understanding the importance of equality and diversity rights

Other requirements specific to the role

• Understanding of personal accountability and the need to recognise limitations
• Awareness of Confidentiality
• Strong team player
• Able to work on own initiative
• Awareness of medical records management

Personal Attributes

• Able to work at a fast pace and under pressure whilst remaining calm

Language Requirement

• Be able to speak English as necessary to undertake the role

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.