Gastroenterology Clerk

University Hospitals Dorset; Bournemouth; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Enhanced annual leave

Health and wellbeing services

NHS discounts

Training and development opportunities

Friendly, inclusive team

Job summary

The Gastroenterology department at University Hospitals Dorset is seeking to recruit a Clerk for its Bournemouth office. The post holder must be IT literate and familiar with hospital computer systems including e-Camis, EPR, and Ice.

This role requires an efficient, capable communicator who is a team player, well organised, and able to prioritise workload while maintaining discretion in a busy environment. Base location is Bournemouth with a permanent full-time contract.

Qualifications

• GCSE English and Maths or equivalent.
• Experience in a busy admin/clerical office.
• Multitasking experience.
• Telephone skills.
• Basic IT skills.
• Knowledge of hospital systems.

Responsibilities

• Type letters under the supervision of the nurse secretary, using Digital Dictation when appropriate.
• Use the hospital computer system to access patient details; eCamis must be used when receiving and moving notes.
• Photocopying, scanning and general filing.
• Be responsible for outgoing post; meet afternoon deadline.
• Answer nurse secretaries’ telephone and take messages when required.
• Assist with Choose & Book referrals, send blood forms and test requests as advised by clinicians.
• Support Secretaries and PAs in their role and help cover during sickness and annual leave.
• Assist staff with spreadsheets and Excel as needed.
• Ensure outstanding EIDFs are completed; organise follow up.

Skills

Efficient

Capable communicator

Team player

Organised

Prioritise workload

Discretion

Busy environment

Education

GCSE English and Maths

Tools

eCamis

EPR

Ice

Job description

Main area Medical Specialities - Gastroenterology Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (To be worked over the 5 days) Job ref 153-ME06927

Department name 01. UHD - General Recruitment Site The Royal Bournemouth Hospital Town Bournemouth Salary £25,272 per annum Salary period Yearly Closing 26/10/2026 23:59 Interview date 04/11/2026

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Are you searching for a new and exciting role?

The Gastroenterology department at University Hospitals Dorset is seeking to recruit a Clerk for its Bournemouth office.

The post holder must be IT literate and ideally familiar with hospital computer systems including e-Camis, EPR, and Ice.

Required qualities include: efficient, a capable communicator, team player, organised, have the ability to prioritise own workload, maintain discretion, be able to work in a busy environment.

What we can offer you in return:

• Enhanced annual leave
• Access to health and wellbeing services
• NHS discounts at thousands of retailers
• Training and development opportunities
• Working with a friendly, inclusive team

Base Location: Bournemouth

Interview Date: 4th November 2026

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

Type letters under the supervision of the nurse secretary, using Digital Dictation when appropriate .

Use the hospital computer system to access patient details. eC amis must be always used when receiving and moving notes. This is mandatory within the Trust.

Photocopying , scanning and general f iling.

Be responsible for out-going post, meeting afternoon deadline.

To answer nurse secretaries’ telephone and take messages when required .

Action Choose & Book referrals once graded – send blood forms, test requests as advised by C linicians .

To fully support the S e cretaries and PA ’s in their role and to help cover during sickness and annual leave.

Any help the staff may need with spreadsheets excel etc .

Ensure outstanding EIDF’s are completed . Organise follow up/send on to other departments.

Person specification

Qualifications

• GCSE in English and Maths or equivalent

Experience

• Experience of working in a busy admin/clerical office
• Multi-tasking experience
• Telephone Skills
• Basic IT skills
• Knowledge of Hospital systems

Knowledge

• Knowledge of Hospital patient systems

Personal Attributes

• Flexible
• Organised
• Sense of Humour

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.