Ward Clerk - RGH Winter Ward - INTERNAL

Aneurin Bevan University Health Board; Newport; On-site; GBP 12,000 - 15,000; Full time

Job summary

A ward clerk position is available for 3 months at Royal Gwent Hospital, funded by Aneurin Bevan University Health Board. The role requires excellent organisational skills, flexibility, and discretion in handling confidential information. Training on NHS systems will be provided where needed.

Applicants should be prepared to work on site, with Welsh language ability desirable. We welcome staff from Welsh and English backgrounds and will discuss reasonable adjustments as part of the recruitment

Qualifications

• Previous knowledge of NHS systems.
• Administration experience with computer skills.
• Welsh language ability is desirable.

Responsibilities

• Act as liaison between ward and community services, handling messages and discharge summaries.
• Direct queries to Ward Manager or Nurse in Charge and maintain patient records.
• Input patient details, admissions and discharges on the Epex Work Station.
• Arrange out-patients appointments and answer non-clinical queries.
• Maintain ward records, labels, and stationery supplies.

Skills

Administrative experience

Job description

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

We are looking for a motivated ward clerk to join us for 3 months at Royal Gwent Hospital working on the Winter Ward.

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD

We are looking for a motivated ward clerk to join us for 3 months at Royal Gwent Hospital working on the Winter Ward.

You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.

You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards.

Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed

Duties And Responsibilities

• Acting as a liaison between the ward and the community services,

giving out discharge summaries to GPs, taking and passing on messages and welcoming patients and their families to the ward.

• General Office Duties include:

Directing any queries, complaints, etc., from patients, relatives or visitors to the Ward Manager or Nurse in Charge,

• Keeping patients’ records in good order, and ensuring that there is a

supply of patients’ name labels.

• Inputting patient’s details, admissions and discharges on the Epex Work Station.
• Filing relevant patient information into the patient’s notes, only after they have been signed by medical staff.
• Keeping ward record books up-to-date.
• Arranging out-patients appointments as instructed by the Nurse in charge.
• Answering telephone calls and giving information of a non-clinical nature, as instructed by the Nurse in charge of the ward.
• Ensuring proper completion and transmission of works and estates orders.
• To keep ward statistic as necessary.
• To photocopy and fax as required.
• To type letters or any other required documents as instructed by the Nurse in Charge or Ward Manager.
• To ensure that the ward is adequately stocked up and supplied with stationery supplies.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Work experience

Essential criteria

• Previous knowledge of NHS systems

Desirable criteria

• Welsh speaker

Knowledge and skills

Essential criteria

• Administration Experience with computer skills

Desirable criteria

• Welsh speaker