Ward Clerk - Patient Services & Admin (Float)

Blmk Icb; Bedford; Hybrid; GBP 21,000 - 24,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking two Ward Clerks to join Bedford Hospital as Float Ward Clerks. You will interact with patients and relatives and support ward teams with clerical duties.

You will provide front line clerical service, input patient data into clinical IT systems, and help with ward admin as needs change. The role requires GCSEs and customer-facing experience, with commitment to accuracy and confidentiality.

Qualifications

• Educated to GCSE standard or equivalent.
• Experience of working in a customer facing/reception role.
• Experience of using IT package.

Responsibilities

• Provide front line clerical service to clinical staff within the ward and support patients and relatives at the ward entrance.
• Input patient level data into IT systems for admissions, discharges and transfers, ensuring data quality and governance policies.
• Manage workload flexibly to cover ward duties and adapt to evolving needs of the service.
• Support ward staff with telephone enquiries and mail distribution, and assist with equipment and stationery orders.

Skills

Customer facing experience

IT skills

Education

GCSE or equivalent

Tools

IPM

Nerve Centre

Mediviewer

Job description

Bedfordshire Hospitals NHS Foundation Trust is seeking two Ward Clerks to join Bedford Hospital as Float Ward Clerks. You will interact with patients and relatives and support ward teams with clerical duties.

You will provide front line clerical service, input patient data into clinical IT systems, and help with ward admin as needs change. The role requires GCSEs and customer-facing experience, with commitment to accuracy and confidentiality.