Ward Clerk: Patient Care Admin & Communications

South Tees Hospitals NHS Foundation Trust; Tees Valley; On-site; GBP 20,000 - 23,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking a Ward Clerk to provide high-quality administrative support to the ward team, patients and visitors. You will act as first point of contact by phone and face-to-face, managing reception duties and data entry for admissions, transfers and discharges.

The role requires GCSEs in Maths and English, NVQ 2 in Business Administration or equivalent, and familiarity with hospital systems such as ECAMIS, Opera, Opera Live, PACS.

Qualifications

• GCSEs in Maths and English or equivalent
• NVQ 2 in Business Administration or equivalent
• Knowledge of hospital computer systems: ECAMIS, Opera, Opera Live, PACS, Ice Web Medical Terminology

Responsibilities

• To provide a high-quality efficient administration and clerical service to unit staff, visitors and patients.
• To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
• To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
• To input data regarding all admissions, transfers and discharges.

Skills

Interpersonal skills

Communication skills

Education

GCSEs (Maths & English)

NVQ 2 in Business Administration

Knowledge of hospital computer systems (ECamis, Opera, PACS)

Job description

South Tees Hospitals NHS Foundation Trust is seeking a Ward Clerk to provide high-quality administrative support to the ward team, patients and visitors. You will act as first point of contact by phone and face-to-face, managing reception duties and data entry for admissions, transfers and discharges.

The role requires GCSEs in Maths and English, NVQ 2 in Business Administration or equivalent, and familiarity with hospital systems such as ECAMIS, Opera, Opera Live, PACS.