Ward Clerk

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board (North Wales) invites applications for a Ward Clerk role on the Tudno Ward, Ysbyty Gwynedd in Bangor. You will provide essential clerical support to the Ward, handling patient administration, notes and communications to ensure smooth operation and high-quality patient care.

The post requires Welsh language ability (level 3+), strong organisational skills, and a professional, confidential approach as you work with patients, relatives and staff in a

Qualifications

• Sufficient previous clerical/office/reception/Ward duties.
• Welsh speaking at level 3 or higher is essential.

Responsibilities

• The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.
• Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward, including filing notes, requesting notes, admitting patients and arranging follow ups.
• Applicants must also have a good standard of education, be adaptable and have good organisational skills.

Skills

Good communication skills

IT skills

Welsh speaking

Tools

WPAS

WCP RADIS

Job description

Job Overview

An exciting opportunity has arisen for a Ward Clerk to join the Team Tudno Ward, Ysbyty Gwynedd.

Job Overview

An exciting opportunity has arisen for a Ward Clerk to join the Team Tudno Ward, Ysbyty Gwynedd.

To work as a member of a team providing an efficient and comprehensive clerical support service for the Ward thereby supporting the delivery of high quality service to patients and staff within the Department.

Tudno ward is a fast paced working environment.

This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.

Main duties of the job

The ability to speak Welsh is essential for this post.

The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward. Their responsibility will include filing notes, requesting notes, admitting patient on our system, and arranging follow ups.

Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.

Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification

• Welsh Speaker (level 3 and above)

Essential criteria

• Sufficient previous clerical/office/reception/Ward duties
• Working with the public Working in a busy environment

Desirable criteria

• Previous experience working within the health care sector.
• General experience of administration functions.

Skills

Essential criteria

• Good communication skills
• IT Skills
• Welsh speaking - minimum level 3 required

Desirable criteria

• WPAS Case note tracking WCP RADIS.
• Understanding of the importance of maintaining medical records

Knowledge

Desirable criteria

• Knowledge of data protection and patient confidentiality