Ward Clerk & Patient Admissions Coordinator

Bolton NHS Foundation Trust; Bolton; On-site; GBP 21,000 - 28,000; Part time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Bolton NHS Foundation Trust is seeking a part-time Ward Clerk in Bolton to support paediatric ward operations. You will handle patient admissions and discharges, manage records, and use the trust's patient management system with a focus on accuracy and confidentiality.

The role requires excellent customer service, strong communication skills, and the ability to prioritise workload within a multidisciplinary team.

Qualifications

• Excellent customer service skills and superior communication abilities.
• Familiarity with ward environment and etiquette.
• Excellent computer skills and ability to use digital systems for patient management.

Responsibilities

• Undertake registration of patients’ admissions and discharges on the Patient management system.
• Request case notes from medical records and locate missing notes using filing systems.
• Ensure health records standards; input data in line with data protection requirements.
• File documents and maintain case notes in an orderly state.
• Plan and prioritise workload to meet ward deadlines.
• Complete induction and IT training as required.
• Maintain patient confidentiality and promote equality and privacy.
• Answer telephone calls promptly in a professional manner.
• Receive and transmit messages from patients, GPs, staff and other professionals; relay information with urgency as needed.
• Liaise with medical secretaries and other departments to ensure communication regarding patient care.

Skills

Customer service

Communication

Data entry

Tools

Patient management system

Job description

Bolton NHS Foundation Trust is seeking a part-time Ward Clerk in Bolton to support paediatric ward operations. You will handle patient admissions and discharges, manage records, and use the trust's patient management system with a focus on accuracy and confidentiality.

The role requires excellent customer service, strong communication skills, and the ability to prioritise workload within a multidisciplinary team.