Ward Clerk, Paediatrics

The Methodist Church in Britain; Coity; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Leading pension

Generous leave

Flexible working

Career growth

Ongoing learning and development

Training on Health Board IT systems (M

Training on Health Board IT systems,My

Job summary

The Ward Clerk on the Paediatric Ward at Princess of Wales Hospital, part of Cwm Taf Morgannwg University Health Board, provides confidential clerical support for attendances and admissions and helps with discharge planning.

Applicants should be able to organise their workload in a busy environment. Welsh speaking at Level 3 is desirable, and full training on Myrddin will be provided. GCSEs are required and prior office experience is preferred.

Qualifications

• GCSEs including Maths and English
• Experience using Microsoft Office, including Word, email and Excel
• Ability to travel across CTMUHB when required

Responsibilities

• Provide confidential clerical support on attendances and admissions on the Paediatric Ward, contributing to patient care
• Follow appropriate systems, procedures, policies and processes so patients have a smooth journey
• Locate, collate, file and store patient notes
• Photocopy documents and notes as required
• Assist with discharge planning
• Organise own workload to maintain an efficient and professional service

Skills

Excellent communication

Organisational skills

Ability to work in busy environment

Welsh language level 3 desirable

Flexible approach

Self-management

Office administration experience

Education

GCSEs including Maths and English

Three GCSEs or equivalent

Tools

Microsoft Office (Word, email, Excel)

Job description

Ward Clerk on the Paediatric Ward at Princess of Wales Hospital, part of Cwm Taf Morgannwg University Health Board. The post handles attendance and admission paperwork in confidence, following set procedures, filing and retrieving patient notes, and helping with discharge planning. It suits someone who can organise their own workload in a busy unit, with Welsh speaking and listening at Level 3 desirable and full training given on Myrddin. Previous office experience and three GCSEs or equivalent are required.

What the job involves

• Provide confidential clerical support on attendances and admissions on the Paediatric Ward, contributing to patient care
• Follow appropriate systems, procedures, policies and processes so patients have a smooth journey
• Locate, collate, file and store patient notes
• Photocopy documents and notes as required
• Assist with discharge planning
• Organise own workload to maintain an efficient and professional service

What’s required

Qualifications

• GCSE grade C or equivalent in Maths and English
• Three GCSEs or equivalent

Experience

• Experience of using Microsoft Office, including Word, email and Excel
• Previous office experience

Skills & knowledge

• Ability to communicate at all levels
• Good organisational skills
• Understanding of office environment and practices, for example from a work experience placement
• Good communication skills
• Flexible approach to work
• Ability to work in a busy environment

Other

• Ability to travel across CTMUHB in a timely manner when required

Nice to have

• NVQ Level 2 in Business Administration, Office Practice or equivalent
• Welsh speaking and listening skills at Level 3 (CEFR B2) or above
• Knowledge of Health Board IT systems, including Myrddin
• Front of house experience, ideally in an NHS, social care or health setting

What’s offered

• Leading pension
• Generous leave
• Flexible working
• Career growth
• Access to ongoing learning and development
• Full training on Health Board IT systems, including Myrddin