Ward Clerk - Neonatal Unit

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking an administrative support candidate. Applicants should have basic computer skills and be willing to undertake NVQ Levels 2 and 3 in Business Administration.

Desirable qualifications include word processing/IT skills and knowledge of hospital administration systems, plus attention to detail and NHS experience. The Trust supports diverse applicants and is committed to equal opportunities in employment.

Qualifications

• Basic computer skills are essential.
• Excellent verbal, face-to-face and written communication required.
• NVQ Level 2 and 3 in Business Administration are essential.
• Word processing/IT skills are desirable.
• Attention to detail desirable.
• Experience in the NHS desirable.

Skills

Basic computer skills

Verbal communication

Written communication

Telephone communication

Education

NVQ Level 2 in Business Administration

NVQ Level 3 in Business Administration

Tools

Word processing

IT skills

Job description

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Qualifications

Essential criteria

• Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration

Desirable criteria

• Qualification in word processing / IT skills

Knowledge

Essential criteria

• Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills.

Desirable criteria

• Knowledge of hospital administration system
• Attention to detail

Experience

Essential criteria

• Basic Computer Skills

Desirable criteria

• Customer Care Experience
• Experience within the NHS

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.