Ward Clerk: Frontline Admin for Patient Care

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 21,000 - 29,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking an Administrative and Clerical Support to provide an efficient service linking clinical staff, patients and GPs. You will maintain paper and IT records, process documents, handle post, and assist in training new team members.

You’ll also arrange meetings, answer calls, and act as a first point of contact for visitors, while following Trust policies. Training and development are encouraged, and you will participate in ongoing service improvements

Qualifications

• Experience in administrative and clerical tasks.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information and follow policies.

Responsibilities

• Provide efficient administrative and clerical support, acting as a link between clinical staff, patients and GPs.
• Attend training courses beneficial to the department and personal development.
• Maintain stationary stock and advise supervisor of requirements.
• Assist in training of new team members.
• Arrange meetings as required.

Skills

Administrative experience

Clerical support

Communication skills

Telephone handling

Confidentiality

Training new staff

Meeting coordination

Stock control

Tools

IT systems

Paper records

Job description

Royal Free London NHS Foundation Trust is seeking an Administrative and Clerical Support to provide an efficient service linking clinical staff, patients and GPs. You will maintain paper and IT records, process documents, handle post, and assist in training new team members.

You’ll also arrange meetings, answer calls, and act as a first point of contact for visitors, while following Trust policies. Training and development are encouraged, and you will participate in ongoing service improvements