ward administrator

Royal Free London NHS Foundation Trust; Chipping Barnet; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking a Ward Administrator for Barnet Hospital to provide front-line reception services, greet patients and relatives, and ensure accurate recording of admissions, discharges and attendances in real time.

You will gather and verify patient demographic data, produce ward activity figures, and deliver confidential administrative support within a busy clinical area on a Monday to Friday rota.

Qualifications

• Experience in a public/patient-facing role.
• Clear and concise verbal and written communication skills.
• Ability to use own initiative and problem solve in a clinical environment.

Responsibilities

• Provide a front-line reception service for patients and relatives.
• Ensure patient admissions, discharges and attendances are recorded accurately on the electronic system in real time.
• Provide weekly and monthly ward activity figures and confidential administrative support.
• Sort incoming/outgoing post and distribute as necessary; support ward administrative responsibilities.

Skills

Reception duties

Patient data entry

Verbal communication

Written communication

Education

GCSEs or equivalent

Tools

Cerner

Job description

37.5 Hours per week (7.5-hour shifts, Monday to Friday - you may be required to work some weekends/Bank Holiday - working within a rota)

We are looking for someone to work as a ward administrator, within a busy clinical area at Barnet Hospital. You would be responsible for providing a front-line reception service to the ward by delivering a high standard of customer care to a wide range of client groups including: the ward's multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, verifying, and recording a high standard of patient demographic and treatment data.

The post-holder would need to ensure that all patient admissions, discharges, and attendances are recorded accurately.

The successful candidate is required to be able to demonstrate the Trust Values, the responsibilities of the job description and person specification. In particular you should have proven experience of working in a public/patient facing role and have clear and concise verbal and written communication skills. The successful candidate would also need to have the ability to use their own initiative and be able to problem solve, in a clinical, environment.

To provide a front of house reception service for patients and relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.

Answering telephones, ensuring the bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward administrative responsibilities.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.