Ward Clerk Endoscopy

Ncic; Whitehaven; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Job summary

NCIC in Whitehaven invites applications for a part-time Ward Clerk in the Endoscopy department. The role supports patient flow, answers enquiries, and performs essential clerical tasks to ensure smooth admission to discharge experiences.

The post requires excellent communication with patients and basic IT skills, with familiarity of hospital computer systems preferred. Flexible hours may be required to cover annual leave.

Qualifications

• GCSE in English language or equivalent.
• NVQ 2 in administration or equivalent.
• Essential IT skills (EITS) or equivalent.

Responsibilities

• Undertake general clerical duties.
• Have good communication with patients.
• Have IT skills; knowledge of hospital computer systems.

Skills

Communication skills

IT skills

Education

GCSE English or equivalent

NVQ 2 in administration or equivalent

Tools

PAS systems

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Main area WCH Endoscopy - 201148 Grade NHS AfC: Band 2 Contract Permanent Hours Part time - 15 hours per week (To work extra hours when full time ward clerk off on annual leave.) Job ref 262-A-26-8235115

Site Endoscopy WCH Town Whitehaven Salary £25,272 Per Annum Pro Rata Salary period Yearly Closing 11/10/2026 23:59

Job overview

An exciting opportunity has arisen for a ward clerk to join our team in the endoscopy department.

Our department provides a service for patients undergoing diagnostic and therapeutic endoscopy.

The post holder will act as first point of communication with patients attending the endoscopy department.

Our aim as a team is to provide an excellent experience from admission to discharge for our patients.

Main duties of the job

The post holder will be expected to undertake general clerical duties

Have good communication skills with patients

Have IT skills preferred knowledge of the hospital computer systems.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• GCSE in english language or equivalent
• NVQ 2 in administration or equivalent
• Essential IT skills (EITS) or equivalent.

Experience

• Use of a computer
• Work in the NHS
• PAS systems

Skills and aptitudes

• Able to use initiative appropriately
• Able to prioritise work to meet deadlines.
• Ability to maintain high standards of work.
• Able to work as part of a team.
• Use of IT Skills

Other Requirements

• Flexible approach.
• Able and willing to work a 24 hour shift pattern over 7 days a week.
• Willing to undertake further training and development.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.