Clerk Typist, Surgical Collaborative

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 12,000 - 20,000; Part time

Job summary

North Cumbria Integrated Care NHS Foundation Trust is recruiting a Clerk Typist (Band 2) for 22.5 hours across Monday to Wednesday at Cumberland Infirmary, Carlisle. The role supports the Surgical Collaborative, providing clerical and typing duties for consultants, specialists, and nurse practitioners.

You will be the first point of contact for patients, producing letters and documents, and liaising with teams. GCSE (C) and RSA 2 or NVQ2 in Admin are required, with typing experience preferred.

Qualifications

• GCSE grade C or above.
• RSA 2 word processing or equivalent.
• NVQ 2 in Administration or equivalent typing experience.
• Ability to type accurately and efficiently and manage administrative tasks.

Responsibilities

• First point of contact for patients with a professional, patient‑focussed approach.
• Provide high standard administrative support to the clinical team.
• Liaise with departments, patients, NHS Trusts and external agencies.
• Produce professional letters and documents to a high standard.

Skills

Typing 50-60 wpm

Communication skills

Admin experience

Education

GCSE (C or better)

RSA level 2

NVQ level 2 in Administration

Typing experience

Tools

Computer literacy

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Clerk Typist, Band 2 - 22.5 hours (Monday to Wednesday

Cumberland Infirmary, Carlisle

This is an opportunity to join the Surgical Collaborative, which provides services throughout Cumbria in a number of varied clinical settings. The service aims to provide a high quality, locally delivered, patient focussed service.

This role will be crucial to the efficient day to day delivery of the service.

We are looking for a competent and professional Clerk Typist who can achieve between 50 – 60 words per minute average typing speed with recent or relevant experience in a similar role and regularly producing professional letters/documents. The post will be based at Cumberland Infirmary typing for Consultants, Specialist Doctors and Nurse Practitioners.

Main duties of the job

In this role you will often be the first point of contact for our patients therefore a professional, patient focused approach is key at all times. You will provide a high standard of administration support to the clinical team, liaising with other departments, patients, NHS Trusts and external agencies.

You must be educated to GCSE (minimum C Grade) standard, be trained to RSA level 2 standard and/or an NVQ level 2 in Administration and/or have the relevant typing experience, preferably having an administration background.

We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively

Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.

• Being a clinically led organisation
• Quality and safety at the heart
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• GCSE in English language or equivalent
• RSA 2 word processing or equivalent

Knowledge and Experience

• Use of a computer.
• Equality issues
• Clerical or office based work

Skills and Aptitudes

• Able to work as part of a team
• Able to use initiative appropriately
• Able to prioritise work to meet deadlines
• Ability to maintain high standards of work.
• Use of IT systems

Other Requirements

• Flexible approach to working patterns.
• Willing to undertake training and development

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.